Our Company CultureOur diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Position Summary
- Hybrid Work Options, Paid Time Off, and Paid Holidays
- Medical, Dental, Vision, and 401(k) with employer match contributions
- Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally
Position Summary
Administers established credit policies and standards, collects accounts receivable through telephone contact and correspondence, prepares analysis of customer accounts, resolves disputed accounts receivable balances within an established range. Inputs data and creates records utilizing a personal computer. Maintains records for accounting department.
Essential Duties and Responsibilities
• Maintain the automated collection process to ensure all functions are working as expected.• Make twenty to forty credit and collection calls daily to assigned customer accounts to resolve issues and collect funds.• Maintains effective customer interface to achieve company collection goals (i.e., DSO, over 60 and 90-day percentages).• Records call notes on-line and follows up on all items on a timely basis.• Gathers, validates, and documents credit information.
Establishes and maintains a current and accurate credit file for each customer.• Reconciles accounts by utilizing computer systems to research customer disputes.• Work with various internal departments to address customer issues such as pricing problems, extended payment terms, order releases, and account opening.• Uses various sources of credit information to collect data on existing and potential new accounts. • Completes additional responsibilities or projects as assigned.
Education/Experience/Certifications
- 6+ months of accounts receivable, collections or general accounting experience preferred or equivalent combination of education and experience.
Work Environment and Physical Demands
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Occasional lifting (up to 10 pounds and occasionally lift and/or move up to 50 pounds) may be required
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
- The noise level in the work environment is moderate.
