Company Description
Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.
Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform.
In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.
Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.
To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.
Job Description
Acumatica is looking for a Senior Systems Analyst to join our Retail - Commerce team at one of our offices in Montreal or Ottawa, Canada. Join us to build the best-in-class business product using Acumatica xRP technology and grow your skills in the highly professional environment!
Responsibilities:
- Engage proactively, methodically, and creatively with product managers, partners and customers to identify and elaborate business needs, distinguishing them from user requests.
- Work closely with software developers, product managers and fellow analysts to understand technical concepts and to be able to translate business needs into technical requirements.
- Evaluate information from multiple sources, analyze, test, and document functionality when it's necessary for the design work.
- Structure information, write functional design specifications and technical requirements. Collaborate closely with software developers and QA engineers during programming, debugging and testing of the new or enhanced functionality.
- Perform acceptance testing, report bugs.
- Troubleshoot customers' issues and propose solutions.
- Demonstrate features and enhancements being developed to the technical and less technical audience, manage feedback.
- Cooperate with product managers to help elaborate the product backlog.
Qualifications
Requirements:
- Higher technical education in computer systems, systems and networks; information systems and technologies, system analysis and management, computational mathematics and informatics.
- Experience in system analysis, software design and development of functional specifications - for 5+ years.
- Candidates should be able to provide a portfolio with examples of past specifications, upon request.
- Experience in business software development industry – for 5+ years.
- Previous experience working as a Software Developer, Programming Analyst or other coding related work is a strong advantage.
- Understanding of software design principles, software engineering processes, software product lifecycle
- User empathy, ability to model user behavior and see flaws in the running application.
- System thinking and ability to manage complexity at different levels.
- Ability to structure large amounts of information, decompose objects and processes, synthesize solutions, do impact analysis of the changes.
- Critical thinking.
- Attention to details.
- Strong technical writing and technical communication skills.
- Business English is required for this role.
Will be a plus:
- Business analysis experience for complex business products (similar to ERP) and products with a continuous life cycle and maintenance.
Our strengths:
- Unique position on the market
- Visionary leadership, connection to top management, proximity to the leadership team
- Well-developed software engineering processes that allow us to achieve more with less
- Genuine work/life balance
- Contact to customers and access to feedback on product
- A very diverse, friendly and supporting team to work with
Additional Information
We are passionate about quality, and enjoy optimizing our systems for speed, reliability and scale. We strive to build easy to use, beautiful, well-structured products that delight our customers. Our team is built from culturally and linguistically diverse backgrounds, and we are seasoned veterans of working with a distributed team, across multiple time zones. English is the glue that holds us together, but multiple languages are spoken throughout our offices in Seattle, Columbus, Washington, Montreal, Moscow Myanmar, Indonesia, Thailand, Vietnam and Philippines and Singapore.
Acumatica Cloud ERP products are used by thousands of organizations on all continents (USA, Canada, Southeast Asia, Australia, New Zealand, Western Europe) every day.
Acumatica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
