Administrative Assistant - local to Cary, NC

RQM+ is the leading MedTech service provider with the world’s largest global team of regulatory and quality experts. Building upon 40 years of regulatory expertise, we also provide comprehensive clinical trial, lab and reimbursement services – reducing risk and supporting market access throughout the entire product lifecycle for medical devices, digital therapeutics and diagnostics. With more former FDA, Medicines and Healthcare Products Regulatory Agency (MHRA) and notified body regulators than any other firm, the RQM+ team has deep expertise in all clinical specialties. RQM+ currently works for 19 of the top 20 medical device manufacturers and seven of the top 10 IVD companies.

Primary Responsibilities

• Finds new and efficient ways to create work processes to help maximize efficiency.
• Arranges travel, accommodations, itineraries, and all correspondence related to arrangements.
• Plans/organizes and implements company events such as meetings, business luncheons, and/or dinners.
• Utilizes the full suite of Microsoft Office Products at a high level of proficiency.
• Creates professional, impactful Power Point presentations with very little instruction or direction.
• Coordinates and sends out agendas for weekly meetings.
• Organizes team files in Microsoft Teams.
• Maintains confidential records and reports. Collects, compiles, and analyzes data from several sources of information and software applications.
• Prepares correspondence and written communications using a variety of media and exhibits excellent written communication skills.
• Completes ad-hoc projects and assignments as requested.

Education/Work Experience

• High School diploma required; associate or bachelor’s degree in related field, preferred.
• Minimum 2 years of experience in an administrative or support role. 
• An articulate, detail-oriented problem solver who takes initiative while remaining responsive.
• Demonstrated proactive approaches to problem solving and strong decision making.
• Excellent communicator in written and verbal form
• Proven technology skills with MS Office (Outlook, Word, Excel and Power Point, Internet, MS Teams

Behaviors

• Action-Oriented, Approachability, Building Effective Teams, Business Acumen, Career Ambition, Composure, Courage (Managerial), Customer Focus, Decision Quality, Informing, Integrity & Trust, Interpersonal Savvy, Planning

Requirements

• Must be able to multi-task and work in fast paced environment.
• Must be able to maintain strict confidentiality of sensitive employee information.
• Work hours, Monday – Friday, 8:00 am – 5:00 pm ET.
• Demonstrate composure and flexibility, regardless of competing priorities; Can work with multiple personalities to achieve solutions under tight deadlines.
• Perform in line with RQM+ culture and commitment to a positive working environment.
• Sets priorities and procedures for accomplishing work in a timely manner.
• Exercises excellent interpersonal skills and demonstrates the ability to work with employees at all levels within and outside the organization in a highly professional manner.
• Receives general direction but must possess self-starter mentality and make independent choices using discretion.
• Strong proactive work approach that anticipates a variety of simple to complex needs and potential issues; ensures all needs are met and issues are proactively addressed.
• High performance orientation, a detail orientation, and strong organization skills. 
• Excellent interpersonal, communication and influencing skills as well as experience working collaboratively with clients, employees, and outsiders.    
• Initiative with strong proactive, problem-solving skills and sound judgment.
• Ability to research independently, multi-task, and meet deadlines under tight timeframes.
• Ability to build working relationships with all levels of organization – inside and outside of RQM+.
• Maintain a thorough knowledge of the RQM+ organization, policies, and procedures.
• Advanced Microsoft Office skills with an ability to become familiar with company specific programs and software.
• Ability to communicate (both written and oral) in a clear, concise, and effective manner.
• Takes accountability for their work.

Supervisory Responsibilities

• This position does not have supervisory responsibilities.

Work Environment/Physical Demands

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds.