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Internal Communications Manager

MCG HealthSeattle, Washington, United StatesOnsite
This job is no longer open

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
As an Internal Communications Manager you will be responsible for playing a key role in developing and executing comprehensive communications strategies to effectively engage and inform employees, executives, and stakeholders. This role will be responsible for crafting clear, consistent, and compelling messages across multiple channels and ensuring alignment with the company's objectives and values.        

You will do the following across 5 disciplines:


Internal Communications:


  • Develop and implement a strategic internal communications plan to enhance employee engagement, morale, and alignment with company goals.
  • Create content for various internal communication channels, including email newsletters, intranet articles, announcements, and town hall presentations.
  • Establish communication frameworks and mechanisms to facilitate effective information sharing, feedback loops, and two-way communication between leadership and employees.
  • Collaborate with department heads and HR to ensure consistent messaging and communication across all levels of the organization.

Executive Communications:


  • Partner with senior leadership to develop messaging and content for executive communications, including speeches, presentations, and organizational announcements.
  • Provide strategic counsel to executives on communication strategies, messaging, and delivery techniques.
  • Support executive visibility initiatives through thought leadership articles, media interviews, and speaking engagements at industry events.

Marketing Support:


  • Assist the marketing team with planning and executing events, including conferences, tradeshows, product launches, and employee engagement activities as needed. This may include events like Client Forum, Leadership Group Meetings, company “Glue” Events, and other events as assigned.
  • Coordinate internal communications to promote upcoming events, drive attendance, and generate excitement among employees.
  • Collaborate with marketing team to ensure alignment of messaging and branding across internal and external communication channels. 

Content Development:


  • Write edit, and proofread a variety of communications materials, including press releases, blog posts, social media content, and marketing collateral with high accuracy and attention to detail.
  • Develop engaging and informative content that effectively communicates key messages to target audiences while maintaining brand voice and tone. 

Measurement and Analysis: 


  • Track and analyze the effectiveness of communications initiatives and campaigns using key performance indicators and metrics.

What We’re Looking For:


  • Bachelor’s degree in communications, Public Relations, Marketing, or equivalent experience in related field.
  • 7 years of experience in corporate communications, internal communications, or related roles.
  • Proven track record of developing and implementing successful communication strategies, cross-company communication plans, and campaigns.
  • Excellent writing, editing, and verbal communication skills, with the ability to craft clear, concise, and compelling messages for different audiences and channels.
  • Strong project management skills with the ability to manage multiple projects simultaneously to meet deadlines
  • Experience working with executives and providing strategic communications counsel preferred.
  • Proficiency in Microsoft Suite, Adobe Creative Suite, and other communications tools and platforms. Experience using Confluence as a company communications platform is strongly preferred.
  • Some knowledge of event planning and execution best practices is desirable.
  • Ability to work independently as well as collaboratively in a cross-functional environment.

Pay Range: $97,000 – $135,800

Other compensation:

Bonus Eligible

Perks & Benefits:


💻 Hybrid work 🩺 Medical, dental, vision, life, and disability insurance📈 401K retirement plan; flexible spending and health savings account🏝️ 15 days of paid time off + additional front-loaded personal days🏖️ 14 company-recognized holidays + paid volunteer days👶 8 weeks of paid parental leave + 10 weeks of paid bonding leave 🌈 LGBTQ+ Health Services🐶 Pet insurance 📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. MCG is a leading healthcare organization dedicated to patient-focused care.

We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success.

We are happy to provideaccommodationsfor individuals. Please let us know if you require any support.

This job is no longer open

Life at MCG Health

Milliman Care Guidelines LLC, A Milliman Company, independently develops and produces evidence-based clinical guidelines and software used by more than 1,900 clients, including more than 1,200 provider organizations and seven of the eight largest US health plans.
Thrive Here & What We Value1. Personal and professional growth emphasized2. Dynamic roles with meaningful impact3. Collaboration and connection for team building4. Embracing diversity, equal opportunity, and varied skills5. World-class benefits from Hearst's 100+ years of experience6. Innovative healthcare solutions through mission-driven teams7. Focus on industry trends and innovation8. Commitment to equitable healthcare and diverse workforce9. Patient-focused care with employee support accommodations10. Thrilling opportunity within a dynamic, inclusive organization
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