Flow Europe GmbH is a wholly owned subsidiary of Flow International Corporation, Kent/Seattle (USA) and has subsidiaries in France, Great Britain, Italy, Spain, the Czech Republic and Dubai.
As an internationally active company with almost 50 years of experience and over 15,000 installed systems, Flow is the world market leader in the development, construction and sale of ultrahigh-pressure pumps and complete waterjet and abrasive jet cutting systems for processing a wide variety of materials.For the next possible date we are looking for a Field Service Engineer for Italy.
Major Duties and Responsibilities:
- Troubleshoot, save and report failures in the field
- Give maximum technical support to customers to minimize downtimes
- Perform installations independently until final acceptance
- Create professional picture of Flow technical Service in the field
- Give customer start up training and provide safety training for CE-compliancy
- Install waterjet cutting machines mainly in the area of Trentino, Veneto and Friuli of Italy but not limited and all over European countries if required
- Troubleshoot waterjet machines and components on the telephone and on site
- Provide technical information to customer during installation, training and service visits
- Willingness to mainly travel during the week and change working places by short notice
- Work overtime as necessary, sometimes including weekends
- Stay on site until the problems are solved and job is finished
- Customer orientated decision with a minimum of supervision
Specific knowledge, skills and abilities:
- Deep knowledge in the mechanical, electrical and hydraulic diagnostics
- Professional usage of modern diagnostic tools
- Familiar to use Windows/Office
- Good organizational skills
- Good written and oral communication skills
- Costumer orientated positive attitude
- Flexible in location of work, willing to travel
Qualification/Experience and/or Training:
- Mechanical or electrical engineer, mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the tooling industry
- At least 3 years work experience with machine tools assembly and startup trainings in the aera of motion control systems
- Drivers license
- Fluent in Italian, good English (written and verbal), any other European language is a big plus
Interested?
Please send your CV in English.
Life at Shape Technologies
At Shape Technologies Group (SHAPE) we're devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic ecosystem of companies that provides an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. Today, SHAPE's offerings span automated assembly, material handling, software, process control, robotic motion systems, ultrahigh-pressure cutting and cleaning, aftermarket parts, and extensive support. The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers' visions into reality. Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the pre-eminent advanced process solutions partner handling the highly engineered products of tomorrow. Automatic Assembly, Material Handling, Process Control, Software, Robotic Motion Systems, Waterjet Technology, Aftermarket Parts
Thrive Here & What We Value1. Committed to Professional Growth and Personal Well-being of Team Members2. Global Presence, Products, and People Expanding the Definition of Possible3. Fastgrowing global company with a Dynamic international team4. Competitive Benefits Package including Attractive compensation package, Additional vacation days, Employee benefits for team events, Individual development opportunities, Outstanding work environment, Opportunity to work from home (2 days/week), IT equipment and mobile phone provided5. Fast-paced and customer-focused environment with Principles, performance, and authentic passion for results deeply rooted in daily interactions6. Friendly, respectful, motivated team delivering strong performance7. Supportive of individual growth and compliance with certified standards (ISO 9001, AS 9100)8. Tackle the toughest manufacturing challenges and drive industry innovation9. Customer-oriented decision making with a minimum of supervision
