Location: Hybrid
Description:As an IT Specialist for MarketBridge, you will be a crucial member of our IT team, providing comprehensive support and administration for O365 applications and hardware/software environments. This role involves end-user support, security administration, and the implementation of IT policies and procedures to ensure smooth and secure operations.The ideal candidate will have experience in a SOC II-certified Microsoft environment, with a strong technical aptitude and problem-solving skills.
They will be proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced setting.Detailed responsibilities:
- Provide O365 Support and Administration
- End user support for O365 applications including Outlook, OneDrive, Teams and Sharepoint
- Entra ID administration
- RBAC administration
- Security Controls
- Provide hardware and software support in a mixed OS and hardware environment (both Windows and Mac)
- Use PowerShell and scripting skills for sysadmin tasks
- Identify, research, and resolve technical problems for end users on a variety of issues
- Assist in documenting and administering IT policies and procedures
- Security (SOC II) administration and support
- Assist Senior Security staff with implementation, assessment, monitoring and compliance of a SOC II environment
- Cyber Security Administration
- Assist Senior Security staff with implementation, monitoring training and compliance with user based Cyber Security tools
Qualities and skill sets
- Demonstrated successful experience working in a SOC II-certified Microsoft environment
- Experience with both PC and Mac hardware/software support
- Detail-focused and highly organized
- Thrive in a fast-paced environment that requires managing multiple priorities effectively
- Proactive self-starter, driven to obtain results and find new opportunities to grow and improve.
- An effective and proactive communicator who is quick to respond to the needs of the business.
- Strong technical aptitude and problem-solving skills
- Ability to work both independently and as part of a dynamic team to complete results-based tasks and projects
Salary Pay Range*: $70,000-$90,000 CDN per year*Our pay ranges reflect the minimum and maximum target for a new hire pay for the full-time position determined by role, level and location. Individual pay is based on additional factors including job-related skills, experience and other relevant education and/or training.Marketbridge brings together the capabilities of a strategic growth consultancy and a marketing and communications agency to accelerate performance with zero signal loss from strategy through execution.
We offer go-to-market consulting, marketing and communications services, and data science, analytics and technology solutions with a focus on strategic integrity, measured efficacy and speed to impact. Our interdisciplinary team supports ambitious growth leaders from Fortune 50 through high-growth and challenger brands in financial services, healthcare and technology. Learn more atmarketbridge.comMarketBridge is an Equal Opportunity Employer and is committed to providing a work environment that is inclusive and free of employment barriers and discrimination.
Our recruiting and hiring practices are based solely on job-related criteria and we do not discriminate on the basis of any federal, state or locally protected class or applicable employment laws. Accommodations will be made for qualified applicants with a disability throughout our recruitment process. Should you require accommodation through the application, interview or selection stages, please reach out to us.
