Application Developer - IVR

DATAMAXISOkemos, Michigan, United StatesOnsite

This job is no longer open

The ideal candidate should have at least 5 years of experience in one or more of the following:

Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Knowledge of PBX architecture, telecommunication network services, and contact center systems.
Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.
Strong understanding of contact center operation, including key metrics and workforce management needs
As well as experience with management and development of speech recognition systems and grammars
Working Knowledge of Genesys Cloud is a plus.

This job is no longer open

Life at DATAMAXIS

DATAMAXIS takes pride in delivering a wide range of business IT modernization, data analytics, and technology management services. With command of the cutting-edge developments in these fields, our team and consultants are ready to provide you a robust technology modernization experience that results in a big boost in performance capability and operational efficiency.

Thrive Here & What We Value1. Teamwork and collaboration2. Professional growth opportunities3. Hybrid work arrangements4. Career advancement within the company5. Dynamic team environment6. Knowledge sharing culture7. Agile processes8. Mentorship for junior developers9. Global team capabilities10. Customer-focused approach

Application Developer - IVR

Life at DATAMAXIS

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