Title: Training Instructor
Location: San Antonio, TX (Remote)Clearance: US Citizen (Secret Eligible)About this role:
- Rackner is seeking a Training Instructor to support a DoD program, Platform One.
- Platform One is a DoD enterprise service capability intended to make the DoD DevSecOps initiative a reality by leveraging industry best practices, open-source software such as Kubernetes and containers, and commercial solutions to instantiate CI/CD pipelines at various classification levels.
- Rackner is working with the Platform One program to support these initiatives and provide technical services and expertise for the program’s success.
- Customer Experience is a Customer Facing team comprised of Sales, Customer Success, Technical Account Management, Business Account Management, User Design, and IT Service Desk Support.
We are seeking professionals with experience / knowledge in a couple of the following:
- Delivering technical training and workshops.
- Training Project Managers (PMs) and Developers on technical topics.
- Using and teaching DevSecOps principles and practices.
- Platform One tools, CI/CD pipelines, and agile methodologies.
- Conducting technical training sessions and workshops.
- Virtual training platforms and tools.
What will make you successful:
- Conduct virtual weekly training workshops for onboarding DoD product teams.
- Deliver educational materials and provide live support during training sessions.
- Ensure the best customer experience by maintaining appropriate student-to-instructor ratios.
- Conduct post-workshop retrospectives and customer satisfaction surveys to support continuous improvement.
- Provide monthly status reports on customer survey results and training effectiveness.
Who We Are:
- Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
- We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
- Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
- Our customers hail from a diverse, ever-growing list of industries.
Benefits/Additional Info:Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided . Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!
- 401K with 100% matching up to 6%
- Highly competitive PTO
- Great health insurance with large network of providers
- Medical/Dental/Vision
- Life Insurance, and short & long term disability
- Industry-Leading Weekly Pay Schedule
- Home office & equipment plan
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