Looking to work for an awesome team? You've come to the right place! TouchBistro is looking for a
Senior Manager, Software Development.
Our POS system is evolving and our customers are demanding more product capabilities and more flexibility with the current feature set. As a member of the Technology leadership team, you will have the chance to help guide delivery for a few of our amazing teams AND work with some amazingly talented developers in the process.
Reporting to a Director of Software Development, you will be responsible for ensuring that roadmap timelines for development are feasible, that your team(s) is/are pointed in the right direction, unblocked, and delivering consistently. You will ensure that your people are happy and consistently challenged. The department is poised for growth, and along with that comes many opportunities to learn different skills both technical and non.
Your Day-to-Day
- Lead and inspire a highly skilled, mixed discipline software development team
- Set and drive team performance goals, assess and coach on individual performance goals
- Collaborate with the Product team to help define, document and manage changes to project scope and objectives
- Develop new product features, contributing significantly to the codebase
- Translate customer requirements and business needs into effective software solutions
- Drive best practices and development principles, with a focus on continuous improvement and key metrics
- Assist Engineering Leadership with feature delivery, timeline management, and removing blockers to meet sprint goals
- Address and reduce support backlogs by identifying and resolving high-impact issues
All About You
- You have 4+ years of experience in a technical and people leadership position; 5+ years of software engineering experience
- You bring a demonstrated history of delivering high performing software with a focus on quality, speed and iteration to completion
- You possess excellent written and communication skills; ability to effectively communicate with all levels of employees and management in groups and one-on-one
- You hold deep experience with agile development practices, both process and technical: Kanban/Scrum cadence, refactoring, evolving architectures, technical debt
- You have a hands-on web or mobile software development background
- You have had exposure to software delivery infrastructures, CI/CD, feature flags and instrumentation tooling
- You are comfortable working in a hybrid work environment
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful. The Perks:
- Unlimited vacation
- Health, dental, and vision benefits
- Flexible health and wellness plan
- Parental leave & top up
- Employee Assistance Program
- Professional development
- Volunteer program
- Monthly lunches
- Flexible work arrangements
- Beautiful, brand new office space in the heart of downtown Toronto (our HQ)
About TouchBistro
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed.
Requests for accommodation due to a disability can be made at any stage of the recruitment process.
