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Sales Engineer

Babel Street東京都, JapanOnsite
This job is no longer open

Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions
providing unmatched, analysis-ready data regardless of language, proactive risk identification, 360-degree insights, high-speed automation, and seamless integration into existing systems. Babel Street empowers government and commercial organizations to transform high-stakes identity and risk operations into a strategic advantage.The actionable insights we deliver safeguard lives and protect critical assets around the world.  Babel Street is headquartered in Reston, Virginia, with regional offices in Boston, MA and Cleveland, OH, and international offices in Australia, Canada, Israel, Japan, and the U.K.

For more information, visit www.babelstreet.com.Babel Street’s Revenue Team is seeking a Sales Engineer to support our Japan and Korea Markets, who wants to join a growing, industry-leading software company.  As a Sales Engineer, you will spend the majority of your time focusing on ensuring successful use of the Babel Street platform by customers.  You’ll be responsible for identifying opportunities for growth both for net new business and also within existing accounts, including upsell and cross sell opportunities.  The right candidate for this role will be adept at connecting with partners and end users and guiding them through how Babel Street software can support their mission set.  Professionalism, strong work ethic, adaptability and ability to handle multiple requirements at once are keys to quota achievement and ultimate sales success.

What You’ll Do:


  • Work hand-in-hand with sales to conduct and lead meetings from a technical perspective.
  • Assist with the presentation of technical demos, requirements gathering, project scoping, and other sales-related activities for potential clients.
  • Develop and deliver outstanding webinars, presentations, and demonstrations to individual clients and groups of prospective clients.
  • Constantly help improve Babel Street’s pre-sales and sales processes and activities to improve the client experience and our internal sales metrics.
  • Remain up to date on Babel Street products and maintain familiarity with and adherence to all company methods and procedures.
  • Assist with detailed project scoping for prospective clients.
  • Facilitate renewals and upsells with your assigned clients, including fully supporting the contracting requirements.

Education & Experience:


  • Bachelor's degree to include three (5) years of experience in any research, intelligence, or threat analysis position.
  • 5+ years as a successful Pre-Sales Engineer OR 5+ years in a Sales Engineering role that is client facing and involves sales scenarios.
  • Experience working in an OSINT field and using analytical tools.
  • Experience working in an AI/NLP/ML, as well as conversant with software uses for national security cases.
  • Must be authorized to work in Japan.
  • Capable of communicating with company support functions in English language.

Requirements:


  • Handles complex issues and problems and refers only the most complex issues to higher-level staff.
  • Possesses comprehensive knowledge of subject matter.
  • Willingness to travel 20-40% to customer locations (pending observation of government-instituted travel restrictions)
  • Understanding of MS Office and accounting management tools like SFDC or equivalents are important.

Benefits at Babel Street (just to name a few...)

  • Health Benefits: Babel Street covers 90-100% monthly premium costs for Medical, Dental, Vision, Life & Disability insurances – for you and your family!
  • Retirement Plans: Babel Street offers both a Traditional and Roth 401(K) with a very competitive match.
  • Unlimited Flexible Leave: We trust our employees to manage their own time and balance their personal and work lives.
  • Holidays: Babel Street provides employees with 12 paid Federal Holidays
  • Tuition Reimbursement: We are committed to investing in our employees. One way we do that is with our Tuition Reimbursement Program for continuing education.

Babel Street is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Babel Street will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination.In addition, Babel Street's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

Upon request, we will provide you with more information about such accommodations.

This job is no longer open

Life at Babel Street

Discover what matters to you regardless of platform, language, or location.\nBabel Street enhances your capabilities for public search and makes analysts more efficient.\n\nWith advanced analytics, Babel Street makes sense of large tracts of multi-lingual data in near real-time. Babel Street assigns and charts sentiment for social media in over 20 major world languages. Users identify themes, entities, and categories, as well as detect relationships, within the cloud-based platform. Customers may access Babel Street 24/7/365 from any computer, device, or smartphone with an internet connection and a web browser.\n\nBabel Street offers a variety of products, built and crafted with the customer as our primary inspiration. From determining the best solution to assisting in mission support, Babel Street’s team of experts will ensure success at every point along the way.
Thrive Here & What We Value1. Unlimited Flexible Leave2. Health Benefits (90% monthly premium coverage for Medical, Dental, Vision, Life & Disability insurances)3. Retirement Plans (Traditional and Roth 401(K) with competitive match)4. Tuition Reimbursement Program5. Pay Transparency Nondiscrimination6. Equal Opportunity/Affirmative Action Employer7. Paid Federal Holidays (12 days)8. Holidayer-related policies
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