Job Summary
The Psychiatric Services Manager will work with psychiatric services team to coordinate and advocate for our patients' care. This role will work with team of Doctors, manage all needs of Department while also serving as a resource to review patients' charts, meet with patients, providers, and other team members to establish the most suitable course of action. Medication management and authorization to refill with medical assistant, treatment plan updates, sample and regular drug management and tracking will also be required.
Essential Responsibilities and Metrics
- Regularly consult with psychiatric providers and/or Director of Clinical Operations on specific client related clinical issues including treatment plan updates
- Assist case managers with medication refills and prior authorizations
- Provide face-to-face mental health annual assessments
- Facilitate client referrals for additional services consistent with assessed needs physician recommendation and/or client desired outcomes
- Provide brief crisis intervention, stabilization services and supportive counseling to meds only clients.
- Refer client to Doctors/manager when appropriate
- Under direction of psychiatric providers, manager will provide patients medication education print outs that are focused on understanding illness, symptom management and medication compliance as needed
- Assumes leadership role with regards to support of Volunteer and regular Doctors
- Develop a cohesive and strong team-oriented relationship with physicians, nurses and other healthcare professionals; evaluate and report on patient health outcomes and work in partnership with interdisciplinary healthcare team to facilitate the best in patient care
- Perform routine procedures (blood pressure measurements, administering injections etc.) as needed
- Develop an improved management and inventory of the maintenance of the Medication Closet
- Assist with the management of the Sample Drug inventory to include;✓ Logs samples in✓ Manages sample supply✓ Facilitates communication between Josselyn center doctors and drug reps✓ Discards expired samples
- Other duties as assigned by Director of Clinical Operations
Qualifications
- Possession of Bachelor’s degree in nursing. In lieu of Bachelor's degree, Associates degree in nursing with 5 years supervised clinical experience in mental health or human services would suffice
- Current licensure as a Registered Nurse in Illinois preferred
- Working knowledge of mental health community resources
- Minimum three years’ experience in behavioral health providing clinical services and medical case coordination, providing services to people with serious mental illness, preferably in a community mental health setting
- Knowledge and experience in leadership and supervisory roles preferred
- Ability to work as part of a team of professionals in a public mental health setting required
- Valid Illinois driver’s license required
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