WHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. Together with our network partners in the UK and Germany, we are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget.
And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleague’s professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we’ve been the top ranked media agency named to Ad Age’s Best Places to Work for the past five years in a row.
In the US, we have offices in New York and Philadelphia and team members across 30+ states. Our client roster includes US Bank, Planet Fitness, Newell Brands, American Cancer, Invesco, PWC, Teramana, White Castle, NASCAR, Lightbox, and more.We’re hiring an Account Director to champion integration, innovation, and strategic excellence in a global role. This position involves designing and drafting communication goals and strategic approaches for an online e-commerce fashion retailer.The Account Director works with the Executive/Business Director in managing the team’s work while ensuring that the client objectives and strategic needs are met. They will also manage an Account Manager and Account Executive.The Account Director should have a POV, and a proactive outlook and genuine interest in the industry and in strong client management.
- Broad media planning experience and strong knowledge of offline/online media channels
- A mix of local & international media experience is preferable and good degree of familiarity with local market nuances and cultures.
- Excellent communication and presentation skills
- Strong attention to detail and a proficient in working with numbers
- Ability to identify new opportunities and workstreams for our clients
- A logical and analytical thinker who is able to write strong rationales to back up proposals
- Energetic, determined and proactive
- Capable of juggling a variety of tasks
- Fluent German language is advantage
Client Management:
- Own client relationship and day-to-day projects on a portfolio of clients. Ensure that the team is delivering exceptional level of client service across all touch points.
- Generate chemistry with clients and become a valued and trusted business partner. Strengthen clients relationships across all levels.
- Understand clients’ and their competitors’ business needs, and be essential to solving their business problems through strategic and thoughtful input.
Strategy and Planning:
- Overall responsibility for the media strategy and the quality of its execution.
- Responsible for shaping media plans: deciding the investment levels and roles of each channel.
- Understand short-, mid- and long-term opportunities and barriers to guide clients.
- Have the ability to identify area for improvement and implement the strategy to deliver.
Campaign Management:
- Take full ownership and quality control the output of the teams work.
- Guide and train more junior members of the team on campaign execution, digital excellence, implementation and reporting.
- Manage financial accuracy and ensure campaign trackers are up to date.
Local teams coordination
- Coordinate global requests and ensure consistency in quality of work produced by local teams
- Bring value and support local teams with any issues they might have
- Drive best practices across the teams
REQUIREMENTS
- 5 + years of agency experience, International experience is an advantage
- Ability to explain complex media theories & technology simply to clients, partners and internal teams
- Proven experience developing & implementing media strategies against specified client objectives, using specialist resources as required
- Enjoy building relationships with your team, clients, local partner agencies, new business prospects and local partner agencies
- Strong leadership ability with an approachable work style, in turn gaining the respect of the team
- You are autonomous but know when and how to involve senior management effectively.
- Resourceful and a problem-solver.
- You have a bit of an entrepreneurial streak and are excited to be part of an agency where you can bring your ideas, views, and new opportunities to the table
- A passion for consumer behaviour, digital media, technology and data
- You are a highly skilled individual who’s looking for a place to learn, push and build something special and you want to do it in a casual and collaborative environment.
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Work from anywhere flexibility including hybrid/remote office options to empower you to work your way
- Open PTO policy and paid sabbaticals at significant milestone anniversaries
- Fully-funded healthcare options and agency-wide physical & mental health support
- 401(k) with company match, student loan relief program and financial counseling support
- Generous paid parental leave policy
- Life milestone recognition & support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan
- Tuition reimbursement
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities.
Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws).Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com.
