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Director of Engineering, Storefront

CarewellWorldwideRemote
This job is no longer open

Are you a data-driven problem solver who is passionate about making a difference in the lives of others while contributing to a successful business? Join Carewell and be a part of a team that creates impactful solutions for caregivers and their unique challenges. We're looking for hardworking individuals committed to raising the bar and striving for impact, scalability, and simplicity. Build your career with Carewell, a category-defining business dedicated to making caregiving easier.

The importance of hiring a Director of Engineering, Storefront


Carewell is seeking a visionary Director of Engineering, Storefront to lead the development and enhancement of our customer-facing applications (web and mobile), e-commerce store, and customer service back office systems. If you are a passionate technologist with a proven track record of building high-performing teams and driving impactful results, we want to hear from you. This role will report directly to the CTO. 

What you’ll do:


  • Technical Leadership: Provide technical leadership and strategic direction for the development of all customer-facing applications, including web and mobile platforms, e-commerce store, and customer service tools. Ensure alignment with overall business goals and objectives to enhance the caregiving experience.
  • Team Management: Build, mentor, and lead a high-performing engineering team. Foster a culture of collaboration, innovation, and continuous improvement, reflecting Carewell's values of compassion and support.
  • Technology Expertise: Demonstrate expertise in Next.js, React, TypeScript, AWS Services, Google Cloud Platform (GCP), CI/CD pipelines (ideally using GitHub Actions), release management tools (such as Vercel), and marketing technologies (like Google Tag Manager and Google Analytics). Guide the team in leveraging these technologies to build scalable, robust, and user-friendly web and mobile applications that meet the unique needs of caregivers.
  • Quality Assurance: Champion quality assurance and software testing methodologies across web and mobile platforms to deliver exceptional user experiences and maintain the highest standards of code quality, ensuring that our platforms are reliable and accessible for all users.
  • Customer Focus: Obsess over the caregiver and care recipient experience, ensuring that every application and feature is designed with their needs and challenges in mind. Prioritize empathy and understanding in every aspect of web and mobile development.
  • Performance Optimization: Drive performance optimization initiatives across web and mobile platforms to ensure fast and responsive applications, resulting in increased caregiver satisfaction and engagement with our platforms.
  • Innovation: Stay abreast of emerging technologies and industry trends relevant to the caregiving space, web, and mobile development. Evaluate and implement new tools and techniques to enhance our customer-facing solutions and provide cutting-edge support for caregivers.
  • Collaboration: Collaborate effectively with cross-functional teams, including product management, design, marketing, and customer service, to deliver seamless and integrated experiences across web and mobile that address the holistic needs of caregivers.
  • Budget Management: Manage the engineering budget, optimizing resources to achieve maximum impact and ensuring that our technology investments align with Carewell's mission.

What you’ll need:


  • Engineering Background: Bachelor's or Master's degree in Computer Science or a related field.
  • Proven Leadership: Demonstrated experience leading and mentoring engineering teams, fostering a positive and collaborative work environment that reflects Carewell's values.
  • Technical Expertise: Deep expertise in Next.js, React, TypeScript, AWS Services, GCP, CI/CD pipelines (ideally using GitHub Actions), release management tools (such as Vercel), marketing technologies (like Google Tag Manager and Google Analytics), and e-commerce platforms, with experience in web and mobile development.
  • Quality Obsession: Unwavering commitment to code quality, performance, and the overall user experience across web and mobile, aligning with Carewell's dedication to excellence.
  • Results-Oriented: Proven track record of delivering high-quality web and mobile software products within budget and timeline constraints, demonstrating a commitment to efficiency and effectiveness.
  • Problem-Solving: Exceptional analytical and problem-solving skills, with the ability to address complex challenges related to the caregiving industry, web, and mobile development.
  • Communication: Excellent written and verbal communication skills, capable of effectively communicating technical concepts to both technical and non-technical stakeholders, fostering understanding and collaboration.

What we offer:


  • Competitive compensation
  • Health, Dental, and Vision insurance
  • Short-term Disability and Life Insurance (100% employer-sponsored)
  • Long-term Disability
  • Supplemental Life Insurance (employee-sponsored)
  • 401(k) Retirement Plan
  • 100% Remote
  • Generous paid time off and 6 paid holidays 
  • Employee discount

About Carewell


Carewell is a category-defining business that is dedicated to providing the most trusted and reputable retail source for caregiving products. Our vast selection of expert-vetted products includes incontinence supplies, wound care, nutrition, mobility aids, and more, all available at the best prices with fast, reliable shipping. We are proud to have been recognized as one of the fastest-growing companies in the US, ranked on the Inc. 5000, and named one of the most customer-centric companies in the world by Forbes in 2022.

At Carewell, we understand the importance of caregiving, and we strive to provide the highest quality products to help caregivers provide the best care possible for their loved ones.As the number of older adults in the US grows, the need for caregiving solutions will only increase. By joining Carewell, you will have the opportunity to work in a space that is constantly evolving, with new challenges and opportunities for growth. We are committed to being architects of our own success, always striving to improve our teams, partnerships, and solutions to ensure impact, scalability, and simplicity. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, using customer insights, data, research, and feedback to make decisions and create the most effective solutions. If you are ready to join a team of dedicated individuals who are committed to making a difference in the world, Carewell is the place for you.

Learn more about


us in the Carewell Newsroom.

This job is no longer open

Life at Carewell

Carewell is a Charlotte-based, family-led e-commerce company with a mission to improve the lives of caregivers and their loved ones. Carewell's story began in 2015, when its founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place, so they formed Carewell to be a source of support for independent caregivers seeking proactive service, compelling content, and expert-vetted products. Our core values are more like care values. We put people first by viewing employees and members as family, celebrating their accomplishments with claps and cheers, and acknowledging their struggles with support and encouragement. We support with empathy by understanding problems first, then solving them with compassionate guidance. We empower members and employees alike with educational content, actionable solutions, and ongoing advocacy. We create exceptional experiences that result in a safe, simple buying experience with reliable, responsive service for members and clear paths to growth and work-life integration for employees. We celebrate diversity by hiring people from varied backgrounds because we believe our differences drive smarter decisions, increase innovation, and foster a culture of respect. And finally, we encourage advocacy because we know that happy, healthy members and employees drive successful, sustainable companies—if members aren't raving about our service and employees aren't singing the praises of our culture, we need to work harder.
Thrive Here & What We Value- Category-defining business- Dedicated to making caregiving easier- Commitment to being architects of our own success- Collaborative environment for growth and learning- Diverse and inclusive workforce, community of partners, and stakeholders</s>
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