Harbor seeks a Resource Management Office (”RMO”) Coordinator, Delivery Operations to join our Legal Technology & Operations team.
This is an exciting opportunity for a motivated candidate that is looking to progress their career in the Resource/Project Coordination field. The candidate would be client service oriented, a problem solver, have a positive/confident personality and be well organized. The position will report into the RMO Lead, Delivery Operations and can be worked remotely from anywhere in the USA or Canada.Responsibilities:
- Develop and maintain deep understanding of each Solutions Line’s delivery models, resource types and unique staffing needs
- Work with Solution Line Leads and Project Leads to schedule resources based on skill sets, availability and other constraints
- Work closely with opportunity owners to input and maintain RMO related data in Salesforce Opportunities throughout the sales cycle
- Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures
- Monitor Budget to Actuals and facilitate change orders, as needed
- Review and approve all time, materials and expenses utilized for the projects
- Close out project upon completion
- Understand client expectations and ability to communicate effectively to resources
- Communicate and escalate any issues with the project
- Coordinate projects both internally and externally
- Coordinate with partners and external resources
- Manage workflow of partner data in software management system
- Ensure SOWs in place for all partner work
- Providing support for project managers, when required
- Fulfil any RMO related activities to support the RMO Lead, when required
- Assist with creating ad-hoc reports for the field
- Develop a working knowledge of relevant internal and 3rd party company business systems and processes
- Upholding company policies and values while leading by example at all times
Qualifications:
- At least 2 years' experience with resource management and project coordination
- Experience supporting technology projects and resources, preferably in the legal technology space
- Prior experience working in a corporate setting in a customer service role
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.Harbor is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
