Rhino’s mission is to make renting easy.
Rhino’s first product, security deposit insurance, eliminates cash security deposits and puts more money back in renters’ pockets. With over $45 billion tied up in security deposits for 110 million renters in the United States alone, it’s time for more options for renters at move-in. Tying up money at one of life’s biggest and most expensive moments just isn’t fair.So we threw out the antiquated “way of doing things” and built a technology-driven insurance product to help bring renting into the 21st century.
With Rhino, millions of renters across the country now have the opportunity to save with our award-winning deposit insurance. Rhino has already saved billions of dollars for renters and is trusted in over 3 million homes nationwide.As a Claims Analyst at Rhino, you’ll assume a critical role on a driven team that is transforming the insurance claims experience.In this role you will:
- Provide best-in-class claims experience through exceptional and timely resolution of claim files
- Analyze, manage and resolve assigned claims while making coverage decisions consistent with internal best practices and insurance policy provisions
- Operate independently, managing a high volume of daily claim assignments
- Document claim files accurately and communicate coverage decisions clearly
- Contribute your perspectives and ideas in team meetings to further refine claim processes and improvements
- Provide ongoing support to the Claims team as needed
We’re ideally seeking:
- Prior experience working in a customer service or high volume environment; bonus points if you have insurance or claims experience
- An all-around team player who embraces change
- Excels in critical thinking, decision making and written communication
- Ability to work independently with exceptional time management
- You feel at home using G-Suite, Microsoft Office, Slack, and modern workplace technology
- Flexibility - We are disrupting an industry so changes to traditional processes should be expected
Adjuster’s license will be required; the candidate must be eligible to acquire a state adjuster’s license within 60 days of hire and maintain as specified for appropriate states.
