About Revel
Revel's mission is to accelerate EV adoption in cities by providing the infrastructure and services that make it easy to go electric. Revel operates the nation's first all-electric rideshare service, which delivers thousands of rides across New York City every day. Revel is also the leading public fast charging provider in New York, with stations in Manhattan, Brooklyn and Queens, and more on the way. Founded in Brooklyn in 2018, Revel first began as a shared electric moped platform and has since grown to be a top partner for big cities pursuing an electric vehicle future — first in New York, with other markets to come soon.
Our Operating Principles
Revel’s Operating Principles represent who we are, how we act, and what we believe. They define our culture.
Empathy.
We seek to understand the experiences and perspectives of each other, our customers and the communities where we operate.
Ownership.
We are excited by big challenges and care deeply about our work. We empower and rely on each other and hold ourselves to a high standard.
Humility.
We take our work seriously but not ourselves. We’re approachable, curious, and know we have a lot to learn.
Adaptability.
We expect change and quickly adjust our approach to reflect new information. We know success requires seeing opportunity in obstacles and relentlessly improving.
Simplicity.
We clarify and prioritize what can be done now. We strive to keep things no more complicated than absolutely required.
Field Service Technician - Charging Operations
Job Description:
Revel’s Charging Operations group is currently seeking a Field Service Technician to join our team. The position is based out of Revel’s Brooklyn, NY office. This role will contribute to achieving market-leading charger uptime by conducting onsite repairs and maintenance of EV charging stations and related electrical equipment. The ideal candidate will have previous experience maintaining EV service equipment, must be able to work independently, and will be required to work in the field under various conditions.Qualifications:
- Experience servicing electric vehicle DC fast chargers or electrical power equipment in the commercial or utility energy field and/or formal electrical training.
- Strong electrical, electronic, and mechanical troubleshooting skills. Technical knowledge of electric vehicle chargers and current OEM certifications is preferred.
- Experience using work order systems to generate, track, and complete repairs.
- Experience using inventory management systems to receive and track consumption of spare parts.
- Ability to analyze, resolve, and appropriately escalate problems independently.
Responsibilities:
- Inspect charging sites and equipment for cleanliness, damage, and functionality
- Conduct unscheduled and preventive maintenance according to manufacturer procedures
- Review operating manuals and site drawings to ensure proper service and maintenance of electrical equipment
- Coordinate with EVSE manufacturers to escalate and troubleshoot repairs as needed
- Support campaigns to update Revel charging products and facilities
- Assist with facility maintenance and basic IT support
- Assist with charger commissioning and internal testing
- Coordinate with external contractors as needed
Compensation and Benefits
Base compensation range for this role is $35-40 per hour, based on experience level.
