Lead, Client Partnerships (Healthcare & Pharma)
We are seeking a dynamic and experienced Lead of Client Partnerships with deep expertise and proven leadership in the Healthcare Industry to join our team.As the Client Partnership Lead, you will be responsible for fostering strong relationships with our healthcare, pharma, and life science clients. The ideal candidate will have a deep understanding of these industries and their business needs and a passion for client service. This role will be pivotal in driving growth within our healthcare sector by leveraging their industry knowledge and development expertise.This role engages our internal services and client partnership groups to deliver successful marketing solutions that align with client objectives.
You lead relationships with our largest clients and guide our team in listening intently to our clients’ needs and the needs of their audiences. You understand how to discover new business opportunities and have significant experience growing business with enterprise clients. And you also are savvy enough to know how to develop less experienced colleagues into better solution consultants.Our ideal candidate is a strategic thinker with excellent communication skills, and a proven track record of driving client relationships and revenue growth.You’ll work with team members across our service lines, including Strategic, Creative, and Interactive.
You'll also work closely with our Operations Group to ensure our finances are consistent with our sales projections. Responsibilities As a Client Partnership Lead, you will:
- Manage and Nurture Client Relationships
- Cultivate and maintain relationships with key decision-makers and stakeholders ensuring their satisfaction, and identifying opportunities for organic growth.
- Gain a deep understanding of clients' business objectives, challenges, and market dynamics to offer proactive solutions.
- Lead Comprehensive Strategies
- Drive the development of comprehensive marketing strategies, collaborating with cross-functional teams to align efforts with business objectives and industry trends.
- Pioneer New Business Expansion
- Lead new business outreach with enterprise clients, leveraging marketing expertise and industry knowledge to drive strategic growth and expand the client base.
- Lead the preparation and delivery of compelling proposals and presentations that demonstrate our capabilities and value proposition.
- Facilitate account planning and participate in client proposals and pitches.
- Inspire High-Performance
- Motivate and guide the team to achieve exceptional results and client success, fostering a collaborative environment and culture of excellence.
- Oversee team performance and development, setting clear goals, and providing regular feedback and guidance to enhance capabilities.
- Cultivate productive collaborations with internal teams and external stakeholders, promoting a unified approach to delivering exceptional marketing solutions.
- Leverage Industry Expertise
- Utilize extensive knowledge of the healthcare industry, including trends, challenges, and regulatory environment, to identify opportunities and position our services effectively.
- Provide clients with insights and recommendations based on industry knowledge and best practices.
- Optimize Financial Outcomes
- Demonstrate financial acumen by managing budgets, profitability, and resource allocation to optimize project outcomes and maintain strong client partnerships.
What you’ll need
- Significant experience (20 years) working in the healthcare industry or client relationship management in healthcare with a strong understanding of its dynamics, regulations, and trends.
- Proven track record of managing and growing enterprise client accounts in the healthcare and pharma industries.
- Strong understanding of healthcare and pharmaceutical industry dynamics, regulations, and trends.
- Bachelor’s degree in Marketing, Business, Healthcare Administration or a related field.
- Strong understanding of marketing principles and strategies.
- Strong financial acumen and budget management skills.
What makes TrendyMinds a great place to work We believe a happy team is a solid team; it’s as simple as that.
- Fully remote: We believe the best team is one that isn’t limited by proximity to a physical location. Whether it’s the west coast or east coast, we work with team members across all of the U.S. time zones.
- Collaborative team environment: Your voice is important, and we believe the best projects include contributions from everyone.
- Great benefits: 30 paid days off and 401(k) matching. What more could you ask? Oh yeah, we cover 100% of health insurance premiums for all team members and 50% for their spouses and dependents.
- Flexible schedule: Some people are early birds who love collaborating in-person at our offices. Others are night owls who enjoy working from home. We are flexible to accommodate different work styles, times, and locations- within reason and the needs of our clients - of course!
- New equipment: In order to produce incredible work, we have to have incredible equipment. Sorry if you were hoping for a 7-year-old PC. That’s just not our style.
- Philanthropy: We like to do our part to help our community. With our philanthropy committee and donation matching system, we offer you the resources you need to make a difference.
Our valuesAt TrendyMinds, we aim to hire people who share our values. They are at the center of how we treat each other and our clients, and they act as our guideposts for every decision.Know the Why behind the What.We aim to be as honest and transparent as possible with our team and clients. The idea of Why lives at the heart of our LOGIQ process and grounds us with clear reasons for the decisions we make. (You will learn more about our LOGIQ process if you join our team.)Put relationships first.We not me.
For more than 25 years, we've grown a business built on strong relationships with clients. But we also know that developing trust and a collaborative spirit is equally important to cultivate a healthy team that loves having fun.Think Ahead and push boundaries.Our tagline isn’t Think Ahead for nothing. We bring a contagious passion to our craft, always searching for creative ways to challenge ourselves and deliver results, even though things don’t always go according to plan. Don’t be afraid to make mistakes, improve, and try again.Bring your full self.Show up.
Each of us has something unique to contribute. In all that we do, we celebrate diversity and strive to create an equitable, inclusive environment so that everyone feels a sense of belonging.
