NinjaTrader is an investor-backed, growth-stage fintech company with an award-winning platform and over 1.5 million users. We are building products and services that empower active traders to easily analyze and react to data from the world's leading financial markets. Located in Chicago, our unique employee-centric company culture is one that our team finds inviting, comfortable and fun. Please visit www.ninjatrader.com to learn more about our business.
As a Trading Operations Associate at NinjaTrader, you will work with a team of talented Trade Desk, Operations and Risk Management team members to provide trade-related assistance to our brokerage customers via world class, timely email and phone support. The ideal candidate can adapt to the fluctuating volatility within the markets – able to seamlessly move between a fast-paced and slow-paced environment.
In this role, you will:
- Manage customer trade positions and perform back office administrative functions associated to trade allocations, treasury requests, and set-up of trading platforms
- Work with a team of talented Trade Desk, Operations, and Risk Management Team members, as well as cross functionally across various business functions
- Manage everyday customers’ trading activity while being responsible for special bookings, allocations, FX trades, among other daily activities
- Monitor and resolving trade breaks, perform end of day checks, and process commission discrepancies and adjustments, as needed
- Monitor and supporting contract expiration processing
- Support post-trade allocations
Key Job Requirements:
- Preferred Bachelor’s Degree in Finance or related field
- Fully fluent (verbally and written) in both English and Spanish
- Tech savvy and able to troubleshoot computer issues directly with clients
- Comfortable learning our proprietary trading software
- Excellent written and verbal communication skills
- Ability to thrive in a team environment and willing to help in any situation
- Detail oriented, even while multi-tasking
- Positive attitude and eager to learn
- Willing and able to work alternate shifts when necessary
- Perform other duties, strategic projects and responsibilities as assigned
- Ability to work well with others and across functions (new accounts, account management, support and customer service, marketing, finance, etc.)
Bonus Points for:
- Strong interest in financial markets - prior experience is a plus
- Strong Microsoft office knowledge, advanced excel knowledge is a plus
Our Core Benefits Include:
- 15 days PTO per year
- 7 paid holidays annually
- 401k with Company Match
- Health, Vision, Dental Coverage
- Life and Disability Insurance covered 100% by NinjaTrader
- And more!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
