About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Default Servicing at Valon
The Default Servicing team manages all default-related processes and resolves mortgage loans that are in default. The team is crucial to Valon and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always a focal point to our people, process and product and we strive to help homeowners who need additional support to keep their dream of homeownership alive.
About The Role
The Default Analyst-Bankruptcy role will be responsible for monitoring, reviewing, and processing required functions in accordance with Bankruptcy requirements. Processes and functions should be performed in accordance with Bankruptcy regulations, policy, and procedures with responsibilities including, but not limited to, reviewing accounts identified as Bankruptcy Chapter 7 and Chapter 13, coding accounts into Bankruptcy status for protection, reviewing and processing accounts appropriately based on data files and information received from the Bankruptcy Court.
Responsibilities
- Ensure end-to-end Bankruptcy handling for Chapter 7 and Chapter 13 Bankruptcy cases
- Ensure assigned bankruptcy loans are handled in accordance with Company policies and procedures, client and investor guidelines, state laws, and Federal Bankruptcy code and regulating agencies
- Perform timely follow-up with attorneys on critical steps and request referrals on delinquent bankruptcies and status updates
- Respond to attorney inquiries for additional information and escalate as needed
- Audit attorney plan reviews and confirm appropriate action is being taken by bankruptcy counsel
- Handle more complex tasks and manual calculations of figures. Verifies/researches borrower payment history and resolves payment posting discrepancies, insurance validation, and tax advances
- Audit and review Motions for Relief, Agreed Orders, and Notices of Default for accuracy and thoroughness and coordinate corrections as necessary on any Bankruptcy Chapters
- Review and execute signature required documents for court proceedings
- Release loans to Production and/or Foreclosure upon termination of Bankruptcy stay
- Status all-new bankruptcy filings that are received either by US mail or electronic bankruptcy notification
- Monitor the AACER (Court Electronic Records) website daily for updates.
- Prepare reaffirmation agreement packages and send them to the attorney for execution.
Minimum Qualifications
- 5+ years of mortgage experience preferred.
- Must have working knowledge of mortgage documents and an understanding of the mortgage life cycle.
- Thorough knowledge of loan servicing, foreclosure and end-to-end bankruptcy handling
- Strong time-management skills, including the ability to effectively prioritize work assignments
- Ability to manage multiple matters and stay on top of deadlines, strong organizational skills.
- Strong communication skills, proficiency in the use of computers and software, attention to detail, persistence and prioritizing
- Full understanding of GSE (FNMA/FHLMC) and Government (GNMA) FHA/VA regulations/guidelines
- Assist with special projects and other duties as assigned.
- Detail-oriented and self-motivated
Ideal Background
- Bachelor's degree preferred
- Experience with a mortgage or financial technology company
- Analytics proficiency
- Significant level of trust and diplomacy is required, in addition to normal courtesy and tact
- Quality: demonstrates attention to detail, a high degree of self-motivation and initiative.
- Exhibits confidence in self and others; inspires and motivates others to perform well, fostering sound relationships with others.
- Problem solving, discretion and judgment skills to discover source of exceptions
- Be able to quickly and independently interpret and apply policy and regulations
What we can offer:
- Compensation: competitive salary and 401k plan
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Food & meals: in-office snacks and drinks, and Bagel Fridays
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback
- Generous time off: 17 days paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
This Base Compensation pay range applies to our New York City located staff and may differ according to location. New York Base Compensation Pay Range$55,250 - $74,750USDThroughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
