Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
- At Cedar, our Staff Workflows team oversees the development of Cedar’s staff-facing software and its underlying technical platform. This includes several internal tools used by Cedar staff, as well as the Operator Portal, the primary interface used by health-system employees (call center operators, front desk staff, and patient advocates) to assist patients with payments, check-in, etc. We are currently seeking a talented Software Engineer III to help us extend these tools with innovative user experiences that will help healthcare workers and Cedar staff alike accomplish their tasks more efficiently and effectively.
Gain further insight to this opportunity by viewing this video featuring the Hiring Manager: https://youtu.be/np_Kl3EeCrA
Responsibilities
- Lead Future Projects: Lead the design and implementation of new end-to-end, full-stack features, overseeing projects that impact a large number of healthcare workers and patients.
- Mentor Other Engineers: Uphold code-quality standards through thoughtful PR reviews and pair programming with your fellow engineers.
- Drive Continuous Improvement: Identify and advocate for opportunities to improve the speed, reliability, and maintainability of our existing applications.
- Develop High-Quality Code: Build, test, and maintain code that drives key functionality, with an emphasis on readability, flexibility, testability, and long-term maintainability.
- Collaborate with Cross-Functional Teams: Be an active member of an agile development team, working closely with your counterparts on the Product and Design teams to iterate on new ideas for improving the user experience for patients, healthcare workers, and Cedar staff.
- Own Key Functionalities: Take ownership of critical functionalities such as user authentication, real-time chat infrastructure, Cedar’s patient-facing help center, and key operator workflows (voids, transfers, refunds, etc.).
- Develop Internal Tools: Contribute to the development and maintenance of internal tools like Seeder (our test-data generator), Cedar Admin (our configuration portal), and Engagements (our analytics platform).
Required Skills & Experience
- Technical Proficiency: Minimum of 4-6 years of professional software development experience, working across the stack with a strong ownership mentality focused on delivering value.
- Coding Expertise: Proficiency in at least one major coding language (Python and TypeScript preferred but not required).
- Team Player: Excellent communication & collaboration skills, able to work effectively with teammates across Engineering, Product, Design, and Data Science.
- Mission-Driven: Excited about Cedar’s mission and passionate about solving problems to improve the healthcare financial experience.
- Bonus Skills: Experience with AI, machine learning, and/or large language models (LLMs) is a plus.
Opportunities for Growth
- Technical Mastery: Gain experience with scalable architecture and design patterns across both frontend & backend development.
- Leadership Development: Lead projects that impact a wide range of healthcare workers and patients.
- Innovation and Impact: Work on initiatives that directly impact operator satisfaction and patient engagement, driving meaningful change in the healthcare industry.
- Cutting-Edge Technologies: Engage with advanced technologies like AI-driven chatbots and IVR phone trees to enable more efficient user experiences for patients and healthcare workers alike.
Compensation Range and Benefits:
- Salary/Hourly Rate Range*: $170,000 - $200,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually.
Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
