Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers. The incumbent technologies that cater to these customers are decades old, and drivers and fleets increasingly demand modern digital experiences and affordable and transparent financial services products. Coast's mission is to deliver them at a transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.
As the People Operations Lead, you’ll be Coast’s first-ever people operations hire. You will play a pivotal role in helping set up Coast’s people operations processes and procedures. You’ll frequently partner with leaders across Coast’s organization to help understand their people's needs and help dictate strategies and deliver results to achieve those goals. You will also be responsible for the day-to-day experience of life in the Coast office and for team events and experience. This role will play a critical role in helping Coast maintain its culture as we look to scale in the near future. We're looking for a business-savvy and scrappy professional eager to help Coast create a world class people operations function and drive organization-wide impact every day. What you’ll do:
- Source, roll out, and administer benefits, perks, and operational platforms.
- Oversee the performance review process and ongoing engagement of Coast’s team members, ensuring that they feel supported and motivated.
- Manage new hire onboarding and former employee off-boarding.
- Create and implement HR policies and procedures that support our team members.
- Manage and maintain accurate HR records and ensure compliance with all relevant laws and regulations.
- Provide guidance and support to team members who have questions or concerns about their roles or the organization.
- Be an advocate for teammates, demonstrating discretion and great judgment, and work to create a positive and inclusive culture across the organization.
- Work with hiring managers and the talent acquisition team to refine Coast’s employee compensation strategy.
- Help ensure that the Coast NYC and Utah offices are enjoyable places to work every day.
- Provide support in planning and operationalizing Coast team events.
Who we’re looking for:
- 2-6 years of people operations experience.
- Excellent communication and interpersonal skills.
- Strong writing, organizational and project management skills.
- Demonstrated ability to work independently and collaboratively.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Experience with HRIS systems and payroll processing.
- Excitement about improving teams, culture, events, and spaces.
- An ability to work independently with little oversight or management in a fast-paced, dynamic environment with high-energy and mission-driven colleagues.
Compensation:
Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes benefits, signing bonus, and equity. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Coast employees. We expect the majority of the candidates who are offered roles at Coast to fall healthily within the range based on these factors.
- Salary range: $85,000 - $125,000
- Signing bonus
- Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage
- Benefits overview:
- Medical, dental and vision insurance
- Unlimited paid time off (vacation, personal well being, paid holidays)
- Paid parental leave
- $400 accessories allowance for home office setup to be spent on a keyboard, mouse, headphones, etc.
- Free lunch every Friday
About Coast:
Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 10 million commercial vehicles, and 4 million commercial drivers.Coast is co-founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020.Coast has raised $165M in total funding — our recent $40M Series B equity round was led by ICONIQ Growth with participation from Thomvest, and Synchrony.
We're also backed by top fintech and mobility venture funds – including Accel, Insight Partners, Better Tomorrow Ventures, Avid Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.Check out the latest podcast interview on Fintech Layer Cake with Coast Founder Daniel Simon! Coast is committed to diversity, equity, and inclusion.
We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.
