WHO WE ARE
Founded in 1985, Seagull Scientific provides software solutions for designing, printing, and automating the production of labels, barcodes, and RFID tags. The Company's software platform, BarTender, is utilized by businesses across all end markets, including aerospace, food & beverage, logistics, manufacturing, medical, pharmaceutical, and retail. You already know BarTender’s customers. They’re the ones pioneering commercial space flight, developing and delivering vaccines to every continent, manufacturing energy-efficient cars, providing clean water to the world, putting wholesome food on your table and groceries in your cart — and they use our software to create the labels, barcodes, and RFID that keep their supply chains moving, traceable and safe. Our global, talented and diverse teams are passionate about what they do and its impact on everyone, everywhere.
Join us and help shape the way the world works. We are headquartered in Bellevue, Washington, with branch offices in Madrid, Taipei, and Tokyo. For more information about Seagull Scientific, please visit https://www.seagullscientific.com/.
LOCATION & TERMS
This hybrid position is located in Bellevue, Washington (or remote in select states).
This is a 1099 contract role for candidates set up as independent contractors
Candidates must be authorized to work in the US without visa sponsorship.
WHO YOU ARE
You are an experienced Technical Writer of software documentation, looking to join a product team who work collaboratively with product managers, developers, quality assurance (QA) engineers, and technical support representatives to make our software products easier to use.
WHAT YOU WILL DO
As Seagull Scientific builds on its more than 35 years of increasing success in delivering world-class, high quality barcode and labeling software across the globe, you will work with various teams to create and maintain several types of user documentation, including software help materials, technical documents, how-to guides, user manuals, and instructional procedures. Responsibilities:
Create clear, concise, and accurate technical documentation that is consistent and completely covers all the features that a user needs to understand to use the software.
Write, edit, review, and organize various types of user documentation, including software help materials, technical documents, how-to guides, user manuals, and instructional procedures, for technical and non-technical audiences.
Develop and maintain documentation standards and style guides; defer to Microsoft Writing Style Guide standards wherever possible.
Edit other technical content, such as API references (including code samples), UI text, and error messages, with priority given to global English standards.
Collaborate with cross-functional teams including engineers, program managers, and designers to gather technical information and ensure accurate documentation.
Research and gather information about difficult technical concepts and explain them in an effective manner.
Stay updated on industry trends and best practices in technical writing.
Create and update team knowledge base articles and stylesheets.
Update translated help system databases for BarTender Designer for each release.
WHAT WE REQUIRE
3+ years technical writing experience
Familiarity with the Microsoft Manual of Style (MSTP)
Proven working experience in technical writing of software documentation
Ability to effectively communicate difficult technical concepts
Ability to deliver high quality documentation, paying attention to detail
Experience working with help authoring tools, such as MadCap Flare, and content management systems, such as Perforce
Excellent communication and writing skills
Strong problem-solving skills
Knowledge of HTML, XML, and CSS
EDUCATION
Degree or certification in a relevant technical or communications field or equivalent experience
COMPENSATION
Compensation for this contract role starts between $35.00 – $50.00 per hour.
The specific pay offered to a candidate may be influenced by a variety of factors, including but not limited to the candidate’s relevant experience, education, or location.
OUR CULTURE
We are fair, we are passionate, we appreciate excellence, and we act as a team. We offer a dynamic, culturally diverse and fun environment in which people with energy, creativity and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion.
EQUAL EMPLOYMENT OPPORTUNITY
Seagull Scientific Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
