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Site Reliability Engineer

InstabaseSan Francisco, California, United States | New York, New York, United StatesOnsite

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.
Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company.

We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.Our Site Reliability and Platform Engineering team combines the Software Engineering & Systems Engineering to build scalable, distributed, fault-tolerant systems. The team keeps a watchful eye on the System Performance, Capacity and Failure modes to ensure high availability, and ability to grow.

What you’ll do:


  • Set the technical direction for your team and work with multifunctional partners to deliver on your work
  • Develop and execute against both short and long-term roadmaps, making effective tradeoffs between business impact, user experience, and a high-quality technical foundation
  • Managing cloud infrastructure and deployment automation
  • Supporting production systems to guarantee uptime and reliability
  • Overseeing vulnerability management and facilitating remediation
  • Maintaining build and CI/CD infrastructure
  • Implementing developer productivity tools
  • Improving release management through improvements to process and tooling

About you:


  • Extensive Industry Experience: 7+ years of demonstrated experience in Site Reliability Engineering (SRE), Software Engineering (SWE), or Production Engineering roles. Ability to set technical and cultural standards for engineers
  • Educational Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field or equivalent.
  • SaaS Production Systems: Proven experience managing and sustaining SaaS production environments to ensure optimal performance and security.
  • Cloud Providers: Hands-on experience with major cloud providers like AWS and Azure.
  • Containerization: Proficiency with containerization tools such as Docker.
  • Container Orchestration: Strong expertise with container orchestration platforms, particularly Kubernetes.
  • Release Management: Experience in overseeing and managing software release processes to ensure smooth and reliable delivery.
  • Engineering Mindset: Apply a systematic, engineering-oriented approach to solving platform and production issues. Strong problem-solving abilities and a passion for automation.

For US-based roles: The base salary range for this role is $191,000 to $255,000 + bonus, equity, and US benefits. The actual pay may vary based on factors such as location, experience/skills, and level of impact the individual is expected to make at Instabase.#LI-HybridInstabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Life at Instabase

Instabase was founded on this core fundamental question: Today, on your smartphone you have an app store where you can find a dozen apps to have food delivered to your door, but we don?t have an app store where a large enterprise, like a bank, can find an app for income verification, or where an insurance company can find an app for processing claims. Every such application is custom built. We should wonder ? why? While the idea of such an app store is appealing, it?s important to note that there is no real app store without good apps, and there can?t be good apps without good tools and good building blocks. Think of the iPhone: what made the app store successful was the underlying building-blocks and tools that iOS provided ? Camera, Location, Phone, etc. ? which developers and creators could use to build new apps such as Instagram and Uber. The desktop, still an important interface for business applications, never built similar building blocks for businesses. Instabase is a platform for businesses to build customizable apps for automating different parts of their business. For example, a bank can quickly build an app that can automatically verify customer income in a fraction of a second by combing through documents such as camera pictures or scans of paystubs, tax documents, bank statements, and other similar documents submitted by the customer. The platform comes equipped with the tools for reading documents, data extraction and classification, natural language processing, and optical character recognition. It is designed to enable creators, developers, and organizations to quickly build complex business applications based on their needs. Instabase also offers an app store, a growing marketplace of pre-packaged business apps for different industries, such as Income Verification, Adverse Media Analysis, Identity Verification, Trade Finance, Contract Analysis, and Financial Spreading.
Thrive Here & What We Value1. PeopleFirst Approach2. Fearlessly Experimental3. Customer-Oriented4. Passionate and Curious5. Strong Communication Skills6. Global Company with Offices in San Francisco, New York, London, Bengaluru7. Respectful and Humble8. Equal Opportunity Employer that values diversity and inclusion9. Building a new team for crossfunctional collaboration1e. Democratizing access to cutting-edge AI innovation
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