Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Sr. Product Manager, Care Team Tools. In this role, you will be responsible for improving all aspects of the Care Team experience, building the tools necessary to make providers feel “superhuman” as they support their patients through complex care journeys.
As part of our Product team, you will work closely with multiple parts of the organization in this cross-functional role, including ongoing collaboration with our Clinical Programs, Design, Engineering and Integrations teams, as well as supporting and engaging closely with our Customer Success and Implementations teams.Ideal candidates will be driven by the problem we are solving, but also by the innovative approach and technology that we are applying to healthcare—looking to make a significant impact on healthcare delivery.
We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.
Primary Responsibilities:
- Improving the day-to-day experience for Care Team users managing patients within our platform, from initial care team user onboarding and training through patient enrollment and program completion
- Guiding and refining the vision and strategy for new and existing features, ensuring that our offering meets the needs our target market
- Collaborating closely with a dedicated team of Product Managers, Designers, and Engineers focused on developing and enhancing the Care Team Platform
- Coordinating with Product Managers on other parts of the product, including the Implementation Tools product team on the interfaces to setup and configure the Care Team Platform
Qualifications (Required):
- 5+ years experience in a in a B2B/enterprise product role
- Experience with clinician/care team facing applications
- Track record of owning strategy for products/product suites/lines of business
- Strong analytics and data-driven approach to prioritization and roadmap development
- Strong organizational, leadership, and communication skills
Qualifications (Bonus):
- 0 to 1 product/platform development experience
- Prior work at a startup
- Experience with FHIR/EMR-integrated products
This position offers remote flexibility allowing employees to work from home in any of the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.Priority will be given to applicants in the following cities: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL.
What You Get:
- An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
- Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
- Work alongside world-class clinical, operational, and technical teams to build and scale Memora
- Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
- Improve the way care is delivered for hundreds of thousands of patients
- Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans
- Ownership over your success and the ability to significantly impact the growth of our company
- Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan
Memora is committed to the principle of pay equity and regularly assesses compensation across our U.S. work locations resulting in a standard pay range, typically updated each year. The applicable base pay will depend on various factors such as complexity and responsibility of role, job duties and responsibilities, and relevant experience and skills. Certain roles have the opportunity to participate in revenue- or utilization-based sales incentives, depending on the terms of the compensation plan and the employee's role.
Remote- U.S. Pay Range$170,000 - $200,000USD
About Memora Health:
Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. Our platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support.
Memora Health is headquartered in San Francisco, CA, with clients and team members across the country, and is backed by Andreessen Horowitz, Transformation Capital, General Catalyst, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman’s Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
