Bluum is quickly becoming the biggest name in the educational technology industry, and we are looking for passionate, talented people to help us achieve our vision: enable more access to technology and improve learning outcomes for all students. Bluum is currently seeking a Director, Revenue Operations North America. This role is an integral part of our company’s goal to bring technology to students; we are proud to serve thousands of school districts reaching 27 million students in North America.
As Bluum Director, Revenue Operations North America you are responsible for leading the operational processes and infrastructure to enable our go-to-market (GTM) strategy. You will partner with GTM, Finance, Service Delivery, and Operational leadership to implement scalable processes and tools, drive operational business planning and orchestrate a business rhythm enabling the company to grow in NA.
What you'll be doing
- Monitor revenue metrics and drive processes to improve sales and marketing effectiveness and customer retention
- Provide visibility and measure strategies aligning with cross sell initiatives
- Lead the North American revenue operations function and key processes to optimize operational processes, tool usage and business rhythm
- Be a key stakeholder in the planning process: Revenue team headcount, goal establishment, territory development and other needs.
- Lead the modeling and analysis of sales compensation plans. Partner with the Human Resources team to document and distribute individual seller compensation plans.
- Contribute to the development of insights and actionable recommendations on revenue performance, trends, opportunities, and risks across the prospect and customer lifecycle
- Be a key business partner in driving and optimizing operational productivity metrics for the revenue organization like compensation, quota attainment, pipeline coverage, deal progression, stage conversion rates
- Collaborate with peers and teams in the GTM Enablement organization to identify, develop and execute on enablement impacting revenue organization performance, engagement and development.
What you need to be successful
- 3+ years experience leading Revenue and/or Sales Operations functions.
- Knowledge of Netsuite, PowerBI
- Clear understanding of lead to cash workflow
- Strong communication and facilitation skills
- High degree of initiative and operational creativity
- Comfortable working in a fast paced, high growth environment and able to help facilitate change.
- Ability and desire to process and solve complex problems while balancing many cross-functional stakeholders
- Experience Managing managers and individual contributors
