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Product Marketing Director

DialpadSan Ramon, United StatesOnsite

About Dialpad


Ai that means business


Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Visit dialpad.com to learn more.

About the role


Dialpad’s CMO is looking for a Director of Product Marketing to tell our story to the market in the most compelling way possible. This role will build the product marketing function at Dialpad serving product, marketing, and sales with insights, materials, and positioning that crush the competition, inspire customers, and win deals.

What you’ll do


The Product Marketing Director will be responsible for: 

  • Working directly with the CMO to refine the value proposition for Dialpad and bringing that simplified positioning to all external communications. 
  • Listening to sales leaders, AEs, and SEs to develop the highest quality materials that inspire prospects, accelerate the sales cycle, and closes deals.
  • Developing buyer personas to help marketing better target our ICP.
  • Researching the market to understand the competitive environment and creating messaging that clearly differentiates Dialpad.
  • Working with PR and AR for product launches, analyst briefings, with visionary messaging that shows Dialpad’s innovative future.

Skills you’ll bring


  • Experience developing the core value proposition of a B2B company.
  • Experience leading a Product Marketing team while being open to get your hands dirty.
  • Strong analytical skills and ability to translate insights into actionable strategies.
  • Experience in Contact Center industry or Ai-focused company a plus.
  • Excellent written and oral communication.
  • Ability to collaborate and lead cross-functional teams.
  • 5+ Years of experience in Product Marketing.

Dialpad benefits and perks


Benefits, time-off, and wellness


An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development


Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.California Salary Range$182,700 - $225,767USD

Culture


We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity


Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad


At Dialpad, we are passionate about 

Doing the Right Thing.

 This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can 
Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification.

At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.


Life at Dialpad

Dialpad's mission is to make business communications great. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad's product suite covers the full range of modern business communications needs with Dialpad, UberConference and Call Center solutions all powered by VoiceAI. Today more than 55,000 of the world's most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to be more productive. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench. Visit dialpad.com for more.
Thrive Here & What We Value1. Collaborative culture that elevates teammates and celebrates wins2. Inclusive workplace with emphasis on intersectionality3. Competitive salaries (stock options)4. Flexible time off and wellness benefits5. Continuing education stipend6. Monthly stipends for home internet, cell phone bills, etc.
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