Are you ready to join an exciting health tech startup revolutionizing the healthcare industry? Turquoise Health is looking for a talented Solutions Engineer at Turquoise Health with deep SQL skills and passion for customer interaction, data-driven solutions, sales engineering, analytics, and products that spark joy for users. You’ll query and analyze hospital and health system contract data to collaborate with the Product team to enhance our product suite and build features from the ground up. You will also be a trusted advisor to our customers, guiding them through the intricate world of healthcare pricing data. Your expertise in contract pricing mechanisms will help build machine-readable files and empower customers to analyze the impact of contracting changes. You'll have the opportunity to create data-driven solutions, expand product adoption, and actively contribute to our data product roadmap. We’re looking for the right balance of big thinker, revenue cycle subject-matter expert and data analyst to push the bounds of what is possible within Turquoise’s product stack.
Below is a list of ideal qualifications for the Solutions Engineer. Don't meet every single one of them? That's okay! Studies show that members of underrepresented groups are less likely to apply for a position unless they meet 100% of the qualifications listed. We encourage everyone to apply for all open roles. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.
Responsibilities
As a Solutions Engineer, you'll…
- Be the go-to expert, partnering with customers to understand their data and reporting requirements, and effectively translating them to our engineering team
- Work hand in hand with the Product Team, Data Scientists, and Software Engineers, ensuring customer feedback drives our product development
- Own the creation of machine-readable files for hospital and health system customers
- Leverage your knowledge of contract pricing mechanisms to help customers analyze their payer-provider contracts and rates
- Tackle critical business and infrastructure issues through ad hoc analysis, insightful requests, and data extraction
- Deepen your understanding of Turquoise’s product suite and customer use cases to find new opportunities for product builds
- Undertake special projects from the Product, Sales or Customer Success teams to ideate on features, push forward active deals, and strengthen customer relationships
- Provide comprehensive analytics support, empowering customers with self-service tools and resources to access data
- Seek and prioritize technical feedback by engaging with customers
Requirements
What you bring to the Solutions Engineer role:
- 3+ years of experience in revenue cycle or healthcare consulting in a technical/analytical role
- In-depth knowledge of payer-provider contracting, reimbursement mechanisms, claims pricing, hospital revenue cycle and factors contributing to the cost of healthcare
- Strong SQL skills are a must. Experience with other analytical languages and BI tools is a plus
- A high standard for quality assurance of your own work product and the work product of other members of the team
- Your analytical, problem-solving, mathematical, and creative thinking skills will be instrumental in driving impactful solutions
- Excellent organizational and communication skills to work well both with internal stakeholders while also having the ability to create strong customer relationships
- A drive to put out consistent high-quality/accurate work at a fast pace
- Communication and collaboration skills across seniority levels and functions.
Salary
The salary range for this full-time position is $125,000-$145,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.
Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.
About Turquoise Health
At Turquoise, we're making healthcare pricing simpler, more transparent, and lower cost for everyone. Have you or a family member ever gotten an MRI, a lab, or even a straightforward surgery without knowing the cost in advance? That's bonkers, right? We're working to fix that.We're a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite. Most importantly, we're an accomplished group of folks (moonlighting as authors, bass players, improv instructors, chefs, linguists, and trivia buffs) with a passion for improving healthcare.
We're eager to find ambitious and well-rounded teammates to join us on this mission.
Job Location
Turquoise Health is a fully remote company based in the US. We work with team members and contractors in the US and around the world, but we operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.
Disability Accommodation Email
Turquoise Health is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact recruiting@turquoise.health
