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Account Manager

DescriptSan Francisco, California, United States | Ca Montreal, California, United StatesRemote, Onsite

Descript is looking for a passionate and driven Account Manager. As our first dedicated Account Manager, you will help build the foundation for our future larger team. You will play a key role in supporting and advising our top customers while sharing key learnings to our leadership teams.
You are a proactive go-getter who is passionate about the use of video solutions within businesses, and you have the ability to manage a large portfolio of accounts while growing business strategically.

What You’ll Do


  • Actively work to maintain strong relationships with Descript’s existing Enterprise customers and expanding their usage
  • Identify and create expansion opportunities to increase Descript adoption to other teams, departments, business units.
  • Drive executive level relationships with our Enterprise customers
  • Held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process

What You Bring


  • Strong ability to identify and understand a customer’s pain points and business goals and develop solutions.
  • Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise size organizations.
  • You’re able to help figure out and build the playbook rather than relying on executing an existing, well-defined playbook. You’re able to deal with ambiguity in a scrappy manner.
  • Ability to create executive level relationships in marquee customer base
  • Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI

The total compensation range for this role is $138,000 - $190,000/year. Equity is accounted for separately. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.

About Descript


Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital). Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.Benefits include a generous healthcare package, catered lunches, and flexible vacation time.

Our headquarter is based in San Francisco, and we currently hire people that are authorized to work anywhere in the US or Canada. Whether you love WFH or can’t wait to get back to being in person, we're interested in offering an environment that works for you. Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive. 

Life at Descript

Descript builds simple and powerful collaborative tools for new media creators. We strive to eliminate the tedious work that often stands between an idea and its expression, so that creators can focus on developing their craft instead of their usage of tools. Descript is a next generation digital media platform that offers a new "engine" that lets you edit audio by editing text (instead of waveforms). That means it does transcription (both automated and human-powered, whichever you prefer), but more interestingly, it lets you move the audio around by simply editing the transcript. If you're new to editing audio, you'll find it far easier - it's basically like using a word processor. If you're experienced, Descript is faster than waveform editing - and more fun. If you work with voice audio (as opposed to music), Descript is what the future looks like...join us and change the world.
Thrive Here & What We Value1. Flat organizational structure valuing every team member'e expertise2. Unified engineering job title for all roles3. Generous healthcare package4. Catered lunches5. Flexible vacation time6. Remote work options (PT and ET time zones)7. Equal opportunity employment8. Diverse, inclusive culture9. Passionate user community10. Growing company with influence on direction
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