About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes. At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.
Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way. Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.
About the position:
Stellar Health’s People Team is looking for an Office Coordinator to support our hybrid team. Reporting to our People Ops Manager, this in-person role will be based out of our New York, Union Square headquarters. We have a hybrid workforce of amazing employees, and as our Office Coordinator, your main responsibility will be to make sure our physical and remote office spaces are as welcoming as possible.This is a highly collaborative role, where you will be required to work with many different stakeholders across the business, while managing multiple priorities and projects. Great for someone looking to start their career in a People/Administration role, or within the health-tech space in general!
What you’ll do:
While your role will be broad, and likely will change as Stellar grows, we expect your work to fall in three categories:
Day-to-Day Office Management
- Maintaining office cleanliness and organization. This will include things like managing light cleaning, tracking inventory, coordinating repairs/maintenance, and generally making sure our space is a great space for employees!
- Relationship management of office vendors, including the coordination of contract renewals.
- Managing an office events calendar, in partnership with key internal stakeholders.
- Coordinating access to IT systems/technology throughout the office, partnering with teams as needed here.
- Keeping tabs on how to make office processes more efficient and helpful.
General Reception
- Being the friendly person that Stellar visitors first interact with when they visit HQ.
- Ensuring our reception area is clean, organized, and welcoming at all times
- Supporting deliveries and vendor appointments.
Employee Experience Tasks
- Supporting all Employee Events, in conjunction with the rest of the People Team and the Office of the CEO.
- Managing, triaging, responding to, and actioning all office related tickets and requests.
- Helping maintain and update documentation related office policies and processes.
- Working with our Diversity, Equity, and Inclusion Steering Committee on various events, stepping in to help plan and manage where needed.
- Contributing ideas for events and updates that would make employee experience even better.
As Office Coordinator you should have:
- Combination of work experience, internships, and education that indicate success in this type of role. Ideally, this experience would include supporting a fast-paced office environment.
- Experience with MS Office and the Google Suite is required.
- Proficiency with MS Excel or Google Sheets (data visualizations, VLookups, Pivot Tables, etc.) is a nice-to-have.
- Experience managing and tracking budgets is a nice-to-have.
- Strong written and verbal communication skills.
- A service-oriented attitude, and the patience to ‘roll with the punches’
Pay:
This is an on-site position that requires presence in our Union Square Office Monday - Friday 9:00am - 5:00pm EST. The hourly rate is $19 - $21 and will be eligible for overtime. Where a new hire falls within this range will be based on their individual skills and experience. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your compensation over time.Stellar reserves the right to change our compensation bands at any time.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
- Medical, Dental and Vision Benefits
- Unlimited PTO (and ask our recruiting team about the ways we make sure employees are actually taking PTO)
- Universal Paid Family Leave
- Company sponsored One Medical memberships and Citibike memberships
- Medical Travel Benefits
- A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations
- Stock Options & a 401k matching program
- Career development opportunities like Manager Training, coaching, and an internal mobility program
- A broad calendar of company sponsored social events that for our in-office and remote employees
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. Stellar Health Employment Privacy NoticeAt Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process.
As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.
- Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.
- Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
- We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.
