At Two Chairs, we’re building a world where everyone has access to exceptional mental health care. We’ve brought together a remarkable team at the intersection of clinical care, design, and technology to change the way people find therapists who can help them. We’re united by our personal experiences with the mental health care system and a desire to build a better one for everyone. With that, we're excited and honored to have been recognized as a
2024 Great Place to Work and one of the 2023 Bay Area Best Places to Work.Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.
Our Perks and Benefits:
To support you at work, we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:
- Equity in a high-growth start-up
- PTO program, including a Winter Office Closing: Christmas Day (Observed) through New Year's Day
- Comprehensive medical, dental, and vision coverage
- One-time $200 Work from Home reimbursement
- Annual $500 professional development stipend to support your professional development
- Annual $500 subsidized company contribution to your healthcare FSA
- Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
- Paid parental leave
About the role
We are seeking a data-driven Revenue Cycle Analyst to support scaling our company’s revenue cycle management function. You will have the opportunity to make a big impact on the Finance team and on the company overall by working directly with the Revenue Cycle Lead and the Head of RCM, using your knowledge and experience to ensure claims are submitted timely and accurately, ultimately driving cash collection.
You'll be responsible for managing claim submission, investigating and working claim denials, and reporting on key revenue cycle metrics.
Core Areas of Responsibility
- Manage claim submission to payer partners, including analyzing, correcting, and resubmitting any denials or rejections
- Work with the Revenue Cycle Lead to build and improve processes to ensure timely filing requirements are met
- Identify trends in claim denials and implement solutions to streamline claim submissions
- Support scaling the RCM function
- Partner cross-functionally to support setup of new RCM platform
- Assist with launching new payer partners
- Complete Eligibility & Benefits checks, partnering with Care Coordination to ensure accuracy of billing
- Create and maintain records regarding client E&B details
- Apply correct billing procedures specific to each client’s needs
- Partner with Finance to report on relevant metrics related to appointments and claims
- Provide relevant information for internal and external reporting
- Complete ad hoc requests and reporting as needed
Impact and Success Indicators
Where you’ll make an impact in the first 90 days:
- Track and status AR data and report on notable trends
- Develop and implement denial management workflows
- Identify and investigate areas of revenue leakage
- Share ideas for billing and claims process improvements
Where you’ll make an impact in the first year:
- Reduce denials
- Lead denial management payer projects
- Work cross-functionally to implement billing and claims process improvements that prevent denials upstream
- Improve client billing experience by improving billing and reconciliation workflows
You’ll be successful if you have:
- Strong analytical skills
- Knowledge of billing, coding, and claims processing procedures
- Experience using a clearinghouse to view claims and run E&B checks
- Experience communicating with payers about claim-related issues
Please stay alert to protect yourself from sophisticated job scams during the recruiting process.Only emails that come from twochairscareers.com or twochairs.com are legitimate recruiting messages. Our People Team will not send emails from other domains, or message you using WhatsApp or text messaging in the initial stages. We conduct all interviews by phone or Google Video, and we will never ask you for money or to download software.More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html #LI-Remote #LI-AA1
All
applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
