Who We Are:
Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click’s treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options.
Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click’s platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics.
For more information, visit www.clicktherapeutics.com and connect with us on LinkedIn.
About the Role:
We’re looking for a Senior UX Researcher to join our team for 5-6 months starting mid-October, although there’s some flexibility on the start date. In this role, you’ll report to the Associate Director of User Research and work alongside UXR, Product, Design, and Science teams. You will join a small but growing team of UX researchers who are passionate about designing products that improve health outcomes for patients. You will collaborate closely with design, product, engineering, and science to understand, imagine, develop, and validate digital therapeutics that address specific health conditions.
You’ll play an integral part in the entire product development cycle, from research and ideation, through delivery and iteration. You’ll bring a strong mix of qualitative and quantitative research methods, design-thinking methodology and a rigorous human-centered design perspective to the team. This position is based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities. We have a hybrid working model that consists of at least 3 days in office each week.
Responsibilities:
- Lead research initiatives across a core product, using a combination of exploratory and evaluative research methods to serve as the voice of the patient in helping make product design decisions.
- Collaborate with researchers, clinical science partners and product designers to plan and/or execute several key longitudinal studies.
- Rely on different research methods and tools to validate both low and hi-fidelity concepts and prototypes gathering feedback from patients.
- Use qualitative and quantitative research to surface learnings around the patient journey, identify new opportunities to improve patient experiences and engagement, and validate product solutions.
- Act as the patient advocate on cross-functional teams, ensuring that we create exceptional experiences that deliver on our promise to “place patients and their loved ones at the center of what we do.”
- Generate and socialize actionable insights and recommendations to drive stakeholder decision making.
Required qualifications:
- 6-7 years + of experience conducting UX Research.
- Significant work history orchestrating and conducting a wide range of generative and evaluative user research studies using quantitative and qualitative methodologies.
- Experience creating artifacts such as personas, experience journeys, and data visualizations to tell compelling stories.
- Experience leading or collaborating in end-to-end research projects, including creating research plans, running recruitment and scheduling, developing research guides and surveys, conducting interviews, and leading synthesis.
- Excellent organization skills and ability to support more than 1 workstream simultaneously.
- Experience managing or leading other researchers.
Preferred qualifications:
- Experience conducting diary/longitudinal studies.
- Experience working in healthcare.
- Proficiency in research tools such as Dscout or UserTesting.com.
- Bachelor’s or Master's degree in Human Computer Interaction, Cognitive Psychology, Information Science, Anthropology, Sociology, or related technical field.
Compensation:
This is a freelance role that pays an hourly rate of $80-$110 (anticipated 40 hours/week.) The final hourly rate will be dependent upon skills and experience.
Equal Employment Opportunity:
Click Therapeutics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Click Therapeutics also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.
All applicants must have authorization to work for Click Therapeutics in the U.S. In certain circumstances it may be advantageous to Click Therapeutics to support the application(s) for temporary visa classification and/or sponsor applications for permanent residence so that a foreign national colleague can accept or remain in a work assignment in the U. S. For certain classes of temporary visas, the resulting work authorization may be specific to Click Therapeutics and the specific job and/or work site. Click Therapeutics may at its business discretion decide to or refrain from obtaining, maintaining and/or extending the temporary visa status and/or sponsoring a colleague for permanent residency and /or employment eligibility, considering factors such as availability of qualified U.S. workers and the colleague's long-term prospects for securing lawful permanent residence, among other reasons. Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work for Click Therapeutics in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Click Therapeutics support of a colleague's temporary visa application or sponsorship of a colleague for permanent residence be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the colleague and Click Therapeutics.
Recruitment Phishing Scams:
Fake job advertisements and offers are increasingly appearing on the internet. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond and report it to the Federal Trade Commission and the FBI at https://www.ic3.gov/Home/ComplaintChoice.You can also contact our team at recruitment@clicktherapeutics.com to report details of your experience.Please be mindful of the following:
Click Therapeutics will only reach out to you through an “@clicktherapeutics.com” email address.
Other than your email address or telephone number, which you may provide via a job application portal, Click Therapeutics will never ask you to provide personally identifiable information about yourself (such as a Social Security Number or Driver’s License Number) via a messaging application (like that used on the LinkedIn platform or Microsoft Teams).
Click Therapeutics will conduct interviews face-to-face over Zoom.
All job postings will be listed on the Click Therapeutics official career page. If someone contacts you about a job or position that is not listed on the official career page, please contact the Click Therapeutics recruitment team at the contact information below.
If you have any questions regarding the validity of a recruitment inquiry or an interview, please contact the Click’s recruitment team at recruitment@clicktherapeutics.com to confirm before proceeding.
