Data Scientist - I

NetomiGurugramHybrid, Onsite

Job Functions1. Designing and implementing machine learning algorithms2. Analyzing large datasets and developing models that can make predictions or generate responses3. Developing and improving existing models to increase accuracy, efficiency, and effectiveness4. Working closely with crossfunctional teams to identify and prioritize business problems and develop solutions to address them

Job Requirements1. Bachelor’s or Master’s degree in Applied Mathematics, Statistics, Computer Science or another quantitative field2. 2+ years of experience in Data Science or a related field, with a focus on building NLP/LLMs or Deep Learning models3. Strong programming skills in Python or other relevant programming languages4. Experience working with machine learning libraries such as TensorFlow, PyTorch, or Keras5. Expertise in NLP techniques, including sentiment analysis, word embedding, partof-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques6. Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications7. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable

Skills1. Strong programming skills in Python or other relevant programming languages2. Experience working with machine learning libraries such as TensorFlow, PyTorch, or Keras3. Expertise in NLP techniques, including sentiment analysis, word embedding, partof-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques4. Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications5. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable1. Selfmotivated and driven to satisfy intellectual curiosity through the pursuit of continuous learning and skill development2. Strong problemsolving and analytical skills3. Excellent communication and collaboration abilities

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience.

We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.Want to become a key part of the Generative AI revolution? We should talk. Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service?If you are interested in working on some of the most challenging technical and programmatic issues, we would love to discuss with you the exciting work and career opportunities at Netomi.As a Data Scientist at Netomi, you will drive NLP and machine learning projects and be responsible for developing methodology and solutions to support technical, analytical, and operational requirements.

Job Responsibilities:

Design and implement machine learning algorithms for NLP/LLMs or deep learning models at scale to meet business requirements.
Analyze large datasets and develop models that can be used to make predictions, generate responses or summaries, identify patterns etc.
Develop and improve existing models to increase accuracy, efficiency, and effectiveness.
Work closely with cross-functional teams to identify and prioritize business problems, and develop solutions to address them.
Communicate findings and insights to stakeholders in a clear and concise manner.
Stay up-to-date with the latest developments in machine learning, NLP/LLMs, deep learning, and related technologies.

Requirements:

Bachelor’s or Master’s degree in Applied Mathematics, Statistics, Computer Science or another quantitative field.
2+ years of experience in Data Science or a related field, with a focus on building NLP/LLMs or Deep Learning models.
Strong programming skills in Python or other relevant programming languages.
Experience with machine learning libraries such as TensorFlow, PyTorch, or Keras.
Experience working with a variety of statistical models, including logistic regression, clustering, classification, SVMs, neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc.
Expertise in NLP techniques, including sentiment analysis, word embedding, part-of-speech (POS) tagging, topic modeling, text classification, machine translation, speech recognition, named entity recognition (NER), natural language generation (NLG), and other related techniques.
Experience with various deep learning techniques, including CNNs and RNNs, and a strong understanding of building and training these models for different applications. Familiarity with LMs and LLMs such as GPT, BERT, and Transformer models is highly desirable.
Strong ability to rapidly comprehend and implement research papers related to AI, as well as remain informed of the latest advancements in NLP technologies.
Deep knowledge and experience in structured and unstructured data Information Extraction, Knowledge Information Retrieval, and Knowledge Representation.
Self-motivated and driven to satisfy intellectual curiosity through the pursuit of continuous learning and skill development.
Strong problem-solving and analytical skills
Excellent communication and collaboration abilities.
Optional: Experience with big data platforms such as Hadoop or Spark.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.Apply for this job

Life at Netomi

Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company's customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen. Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions. Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India.

Thrive Here & What We Value* Dynamic, fast-paced work environment* Emphasizes innovation, creativity, and hard work* Committed to diversity in the workplace* Encourages collaboration and open communication* Backed by leading investors (Y-Combinator, Index Ventures, Jeffrey Katzenberg, Greg Brockman)* Mission-critical problems* Equal opportunity employer* Emphasizes continuous learning and skill development* Elite group of visionaries defining the future of AI for customer experience

Data Scientist - I

Job Responsibilities:

Requirements:

Life at Netomi

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