Field Service Engineer

General Purpose

:

*The position is for proper and efficient operations of Technical Service Division.*Active on field service/design/development to promote waterjet technology mainly aerospace and automotive industry.*Enhance the activities of technical service as well as ales/aftermarket to support as a member of this team, Flow Japan.*Closer communication with customers for further opportunities of development and sales.*Coordination with other internal functions to establish ideal team work as Flow Japan.

Major Duties and Responsibilities:

*Field Service Engineer

Installation of systems, maintenances, trouble shootings, operation/maintenance trainings and other related matters.

*Application Engineer

Design/development and other related matters. (major customers are in aerospace and automotive industry)

*Process management

Process managements for all on-going installation/maintenance/trouble shooting etc. and related paperwork. Including communication with customers, internal report, summary etc. to share information among team members.

*Support and back-up for sales/aftermarket

Internal/external communication to share current/potential business opportunities/development of our products etc..

*Communication with customers

Contact with customers if our machineries works well, any other requirement for future, etc. Feedback these information to team members including global engineering members for further development.Based on "O.J.T.", learning these duties and responsibilities step by step.The position can be the hub of our business as facing customers direct to know real/latest situation for sales/improvement opportunities.

Required Qualifications

Good capability of internal/external communication
Work experiences in similar industries with enough ability (skill and use of necessary software).
Capability to grab whole picture of the businesses field
Ability to work along with other team members positively and bring things to the right end.
Good computer skills in MS Office Software and standard office equipment
Ability of communication in English

Preferred Qualifications

Mild character with mental toughness
Full of curiosity for human being, materials, machineries etc.

Supervisory Responsibility:

None.

Education and/or Training:

Bachelor of University regardless its department, or equivalent literary ability

Life at Shape Technologies

At Shape Technologies Group (SHAPE) we're devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic ecosystem of companies that provides an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation. Today, SHAPE's offerings span automated assembly, material handling, software, process control, robotic motion systems, ultrahigh-pressure cutting and cleaning, aftermarket parts, and extensive support. The SHAPE difference can be seen in our people. With industry leading technologists, manufacturing experts, and skilled service professionals, SHAPE team members listen to our customers to anticipate their needs and deliver technical know-how that transforms our customers' visions into reality. Spanning 100 countries and a broad array of industries, SHAPE is expanding its reach through a growing number of direct and indirect channels. By partnering with our customers, we become integral to the successful design and manufacture of their next-generation products. We continually scour the globe for new, industry-leading technologies to add to our differentiated portfolio of offerings and grow our customer base. Our vision is to become the pre-eminent advanced process solutions partner handling the highly engineered products of tomorrow. Automatic Assembly, Material Handling, Process Control, Software, Robotic Motion Systems, Waterjet Technology, Aftermarket Parts

Thrive Here & What We Value1. Committed to Professional Growth and Personal Well-being of Team Members2. Global Presence, Products, and People Expanding the Definition of Possible3. Fastgrowing global company with a Dynamic international team4. Competitive Benefits Package including Attractive compensation package, Additional vacation days, Employee benefits for team events, Individual development opportunities, Outstanding work environment, Opportunity to work from home (2 days/week), IT equipment and mobile phone provided5. Fast-paced and customer-focused environment with Principles, performance, and authentic passion for results deeply rooted in daily interactions6. Friendly, respectful, motivated team delivering strong performance7. Supportive of individual growth and compliance with certified standards (ISO 9001, AS 9100)8. Tackle the toughest manufacturing challenges and drive industry innovation9. Customer-oriented decision making with a minimum of supervision