Fraud Analyst

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries.  At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services.  We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.

Duties and Responsabilities

• The major tasks, duties, and responsibilities that make up the fraud analyst job description are listed below:
•  Responsible for the prevention and detection of potential fraud across all payment channels by reviewing transactions.
• Identify fraud patterns through the monitoring of high-risk transactions to countries and agents/customers.
• Contribute to the creation of fraud rules by providing analytical data to support decisions.
• Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with senior leaders on any fraud analysis.
• Accurately document all actions taken on a cases.
• Verify activities through outbound calls and/or send “Potential Fraud Alert” e-mails to Fraud Team.
• Provide support to the Operational and Business units of the organization on fraud related matters.
• Regularly prepare reports for the Risk Management Team.
• Responsible for maintaining knowledge of fraud situations in the industry and applicability to Viamericas.
• Report risk information and findings to the immediate supervisor in a timely manner.
• Actively participate in team meetings; share information and make suggestions for improvements to fraud operation.
• Create and provide anti-fraud training (in-person and or in writing) to Viamericas employees and agents.

Qualifications

• Education: Bachelor’s degree in Business Administration or Criminal Justice, or minimum 3 years relevant work experience in a similar capacity with a Processor, MSB or Financial Institution.
• Certification: Not required, however a plus for individuals to be certified (Association of Certified Fraud Examiners (ACFE), Accredited Healthcare Fraud Investigator (AHFI), etc.)
• Computer skills: Proficiency in Excel, require an analytical ability and competency in SQL query language and working with relational databases.
• Analytical skills: Require analytical skills to detect and identify weaknesses in the Company systems; as well as identify the root cause of the weakness.
• Communication skills: Requires conducting investigations as well as interviewing individuals affected by fraudulent activities. Very good verbal and written communication skills to take interviews, write statements and reports, and communicate effectively at all levels of the organization.
• Languages: English, Spanish helpful.

Information Security Responsibilities

• Read, acknowledge and comply with Viamericas’ Staff Information Security Policy.
• Attend periodic Information Security training provided by Viamericas’.
• Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Working Conditions

• General office working conditions. Ability to Work Weekends and Flexible schedule as needed.
• The office is located in Quezon City.