Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.
Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy.
Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.
The Opportunity
Join us in tackling healthcare for rural America! We’re seeking a
Market Innovation Manager who is passionate about having positive societal impact and using technology for good—solving issues of health inequity for communities that have been perennially underserved.You will design, develop, and deploy innovative solutions that improve contract performance and efficiency. You will work closely with internal and external stakeholders to scope out and manage short and intermediate-term projects. You will be accountable to market leadership for driving your projects to completion, and will have many high visibility opportunities to demonstrate your impact to Homeward leadership.
You are a keystone role to marshaling all of Homeward’s resources to enhance patients’ care.
What You'll Do:
- Support relationship management with payer partners, through leading short and intermediate projects in collaboration with key payer stakeholders and in support of driving performance on market objectives.
- Support relationship management with provider partners, including relationship and performance management, for both contracted and non-contracted providers in the market.
- Work cross-functionally to design and administer internal projects, with the goal of enhancing Homeward's value proposition to patients, providers, and payers, or to improve Homeward's ability to measure its performance.
- Work with in-market stakeholders, such as Practice Management, Provider Outreach, and Medical Directors, to evaluate the success of initiatives.
- Work closely with Market President to design, scope out, and deploy new initiatives.
What You Bring:
- 7-10 years of hands-on operations experience with value-based care, healthcare delivery, data analysis, and project management.
- Expert level proficiency in Microsoft Office, especially Excel and PowerPoint. At least 2-3 years experience designing and delivering executive presentations.
- Content expertise related to Medicare Advantage outcomes, such as HEDIS, Star Ratings, Risk Adjustment, and Affordability.
- Superior track record of compliance leadership, including audit experience and expert knowledge of federal and state regulations.
- Experience with provider engagement across internal, affiliated, and other types of provider partners.
- Stellar cross-functional collaboration with a variety of stakeholders.
Bonus Points:
- Experience in a high-growth, rapidly-scaling organization
- Experience developing or implementing technology solutions in healthcare
What Shapes Our Company:
- Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health
- Compassion and empathy
- Curiosity and an eagerness to listen
- Drive to deliver high-quality experiences, clinical care, and cost-effectiveness
- Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact
- Nurturing a diverse workforce with a wide range of backgrounds, experiences, and points of view
- Taking our mission and business seriously, but not taking ourselves too seriously– having fun as we build!
The base salary range for this position is $90,000 - $100,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, location, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals.
If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
