About Teckro
We founded Teckro to simplify and modernize clinical trials. In fact, thousands of clinical trial investigators and research site staff rely on Teckro to make the most informed decisions for their patients. That’s where you come in. We’re offering you a role with purpose. Your contribution at Teckro will lead to faster, safer and more efficient clinical trials. Quality of life will be improved. In the end, lives will be saved. Could you be our newest Teckronaut?Expectations include the ability to build relationships (internally and externally), identify client needs, deliver our strategic and innovative solutions, and ensure that client contracts are delivered on time and on budget.
A program director is responsible for ensuring a superior client experience and driving account growth.This experienced professional exhibits decision quality, action orientation, communication savvy, and resourcefulness to meet both Teckro and client needs.What you’ll Do:
- Act as a clinical trial advisor and subject matter expert, providing clinical oversight on a multidisciplinary team, to ensure timely delivery of high quality solutions
- Review study protocols/documents to identify areas of vulnerability and operational importance; customizing the platform to meet the requirements of individual studies
- Review projects from an End Users perspective to ensure quality, accuracy and relevance before being deployed to the client
- Review/analyze program/study-level risk registers/RACTs to assist in defining messaging campaigns or other use cases for the Teckro platform in order to help client study teams meet study objectives and minimize study risks.
- Present findings/suggestions to client study teams with support from Project Manager and/or Program Lead/Director for assigned account
- Monitoring/analyzing of platform searches: identification of trends and unanticipated key variables; providing data to the development teams for product improvements.
- Act as a clinical trials resource for the Product team: assisting with testing new functions and providing insight into the day to day work of a clinical research professional.
- Contribute to maintaining and improving in-house templates, SOPs and guides.
- Where required, assist in the Induction, training and upskilling of junior team members, mentoring and providing insight into Clinical Trial Operations.
- Undertake other duties in-line with your role and business requirements as required
- Regularly contribute ideas for innovation and product, quality and process improvements and additions
Multilingual CRS:
- Assist with translation tasks across various departments within the company
- To perform study demos of Teckro, to join Investigator’s Meetings (IMs) and to provide training in local languages to study teams and/or relevant users
The Ideal candidate will have:
- Chinese speaker, with the ability to communicate fluently; including reading, writing, listening and speaking.
- In dept knowledge of global drug development, clinical trial processes, ICH-GCP, regulations and documentation
- Minimum 3 years of clinical operations/clinical research experience within a hospital or CRO setting (study coordinator, research nurse, CRA/study monitor) or if applicable, have completed and successfully passed ‘In-House Clinical Trial Training programme’ and have proven competencies from CRS Level 3.
- Broad clinical research experience from working within a variety of therapeuticises preferred.
- Keen interest in technology solutions and Software as a Service (SaaS)
- Experience with clinical operations/industry-related technology solutions and a keen ability to learn new software preferred.
- Strong critical thinking and problem solving skills
- Strong multi-tasking and time management skills including the ability to effectively prioritise tasks, depending on timelines and demands
- Ability to work both independently and in a team-orientated, collaborative environment – able to get the work done, with minimal or no supervision
- Strong interpersonal, verbal and written communication skills
- Results and performance driven
- Adaptable and flexible
Qualifications Required:
- Degree in biological science, nursing, or other health-related discipline.
- Post graduate qualification in Clinical Research preferred.
- Proven competencies with Clinical Research methodologies and operational day to day activities.
Location and Travel:(Dublin/Limerick)
- Hybrid work option with the flexibility to work in our Irish offices located in Dublin or Limerick City. Currently this is set to 3 days per week onsite.
- We also offer flexible start/ end times, allowing your schedule to suit your lifestyle
- Willingness to travel internationally as required
- Please note: Regrettably we cannot offer work permit/sponsorship or self-sponsorship for this role. Eligible applicants must already hold valid and legal work permit for Ireland
Teckro Benefits:
- 25 days holidays
- Pension
- Healthcare
- Life Insurance
- Share Options
- 50% Maternity leave pay after capped length of service
- Paid Paternity leave scheme
- Bike to Work/ Tax Saver Scheme
- Gym/Wellness Allowance
- Sports and Social Club
We are always looking for amazing people to join our growing team. If you are curious, passionate and motivated, then we want to talk to you!By submitting your application, you agree that Teckro may collect your personal data for recruiting and related purposes. Teckro's Recruitment Privacy Statement explains what personal information Teckro may process, where Teckro may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Teckro’s use of your personal information.
