SDR Manager

Description

Responsibilities:

• Reporting to the Director of Sales Development.  
• Ensuring the Sales Development team attains or exceeds their goals for pipeline and pipeline opps monthly, quarterly, and annually. This is done when a meeting set (MS) becomes a Sales Accepted (SA) meeting, and an opportunity goes from Sales Qualified Lead (SQL) to Qualified or further through the pipeline cycle. 
• Coaching and training SDRs to become A players. Helping the SDRs with following workflows, prospecting, emailing, cold calling, and follow ups. Routinely monitor and give feedback on recorded calls weekly per rep for outbound / inbound prospecting calls. 
• Collaborate with the Director of Sales Development and other departments to keep flows and messaging updated and current for the SDRs. 
• Resolve routine problems and act as the first point of escalation for SDRs. 
• Elevate issues or questions to the Director of Sales Development as necessary. 
• Ensure SDRs execute the job based on approved department and company policy and procedures. 
• Monitor KPIs daily, weekly, and monthly while holding reps accountable for their metrics.
• Identify patterns that need to be addressed and communicate concerns to the Director of Sales Development. 
• Make recommendations to the Director of Sales Development regarding plans for improvement (PIPs). 
• Provide SDR quarterly performance reviews.
• Lead all or portions of  SDR team huddles, meetings, and training sessions with SDRs.
• Identify ways to streamline workflow, improve processes or procedures, and present plans to the Director of Sales Development for input and approval.

Requirements

What are we looking for in this role?:

• A minimum 2 Year of sales experience
• Previous sales coaching experience.
• Ability to work in a team setting with new ideas populating frequently
• Experience providing constructive feedback to direct reports, colleagues, and peers
• Ability to manage schedules and deliver results by the desired deadlines
• Strong verbal and written communication skills
• Professional Problem Solver with a high figure it out mindset.
• A match with our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity.

The hiring process for this role:

• Apply! Submit your resume and answers to the application questions below via the Workable portal
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Hiring manager conversation: A 60-minute conversation with the Director of Sales Development, Director of Sales and the VP, Sales. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc.
• Final Interview: A 60-minute panel interview with a few teammates who you’d be working with on a daily basis.

Benefits

FMX Benefits

and Life at FMX:

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• We value learning and mentorship: We have a training and incentive program and mentorship opportunities.
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
• You can wear jeans and tees: Feel free to keep it casual, we do.  
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. 

Compensation:

• The base salary range for this position is expected to be $80,000. This position is also eligible for commissions. On target earnings for this position is $110,000-120,000. 
• 401(k) and medical / dental / vision insurance

Other considerations:

Company:

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.