About the Company
Business has changed - and so should consulting. We are strategists, technologists, engineers, and designers who bridge the gap between consulting, design, and marketing to create powerful digital experiences for our customer's brands and users.Ignyte Group earned awards in 2023 from Forbes Magazine, Vault.com, and CIO Bulletin as one of America's top management consulting firms and received the 2023 Excellence Execution Appian award.
About the Role
Ignyte is looking for a ServiceNow Architect to join our team and help build a new type of consulting company. Our ServiceNow Architects are passionate about creating innovative solutions across various industries that address critical business problems using the latest BPM technologies.
Responsibilities
- Engage as a primary architect on projects to set architectural direction and lead/support the development team in implementing client solutions with ServiceNow configurations, integrations, and custom development
- Participate in and/or lead design workshops, development, testing, and deployment activities with some of ServiceNow’s top enterprise and public sector customers
- Responsible for front to end solutions delivered on the ServiceNow platform
- Develop a keen understanding of the solutions we implement and our customer’s business
- Engage as a primary technical point of contact with executive-level clients, supporting engagement and program managers
- Support business development and pre-sales activities as the technical lead/architect
- Provide expert-level support and technical mentoring to the implementation team
- Respond to Request for Information/Proposal documents
- Be an expert in ServiceNow best practices and the products we implement
Requirements
- 5 years of ServiceNow architecture, development, and integration experience
- Hands-on experience with ServiceNow's Customer Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
- Experience designing, implementing, and managing ServiceNow solutions for large-scale projects
- Ability to act as a mentor and advisor to technical consultants and clients
- Excellent at troubleshooting both technical and business process issues
- 2 years experience managing a ServiceNow team developing solutions
- Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships
- Experience developing and presenting solution demonstrations
- Holds ServiceNow Certification - Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD)
- Certified Technical Architect (CTA) Certification preferred
What You'll Gain
- Exciting Projects: Work on demanding and rewarding projects that provide exposure to business issues and challenges in a variety of industries
- Professional Growth: Ignyte invests in your development by providing continuous training and career opportunities.
- Dynamic Team Members: Gain valuable experience collaborating with highly motivated and bright individuals at DC's most promising budding consulting company and enjoy a stimulating team-building environment.
- Innovative environment: Gain experience and expertise in various areas and utilize your computer skills, analytical abilities, and customer-facing abilities.
