Position Summary
At Forcura, our mission is to empower better patient care. We do this through tools that allow providers across healthcare organizations to collaborate and communicate about patient care. We are currently seeking a highly entrepreneurial, creative, and flexible individual to drive expansion and adoption of the e-signature platform within the physician market. As a Provider Engagement Consultant, you will play a pivotal role in driving our client's success in the ever-evolving healthcare landscape.
You will work closely with healthcare providers, organizations, and stakeholders to develop and implement engagement strategies that foster growth, improve patient outcomes, and enhance overall healthcare delivery. If you’re looking to join a team of motivated individuals at one of Jacksonville’s fastest-growing companies, then consider our open Provider Engagement Consultant role.This role requires a high-energy individual who has excellent communication and organization skills. The Provider Engagement Consultant will work directly with our clients and physicians across the US to ensure they have a solid understanding of the functionality and efficiencies that Forcura provides. Passion for customers’ success, outcome-focused, positive attitude, independent working style, and excellent presentation skills are critical for success in this role.Job Duties
- Clearly communicate strategies, recommendations, and findings to clients through presentations, reports, and other mediums
- Effectively manage projects, timelines, and resources to ensure the successful execution of engagement initiatives
- Consult with clients and providers on their current challenges with a curious mind to best advocate and make recommendations on the product
- Review and analyze different data sets to help with outreach and effectively demonstrate how adoption of the platform is directly making a positive impact on the business’ cash flow
- Be an expert on the product and our clients’ workflow including how the e-signature platform interacts with the rest of the Forcura platform
- Be the primary point of contact for e-signature uplift implementations
- Hold discovery calls, trainings, and several check ins with clients with actionable goals identified after each call
- Maintain a project tracker and detailed notes on client progress
- Attend client business reviews over the client’s life cycle to provide updated data and recommendations
- Build and maintain long-term relationships with clients, ensuring their satisfaction with our products or services
Minimum Requirements
- Proficient with Microsoft Office Suite including Outlook, Excel, OneNote, PowerPoint, Teams and Word
- Bachelor’s degree and a minimum of 2-3 years' experience in healthcare
- Exceptional problem-solving skills
- Excellent communication and presentation abilities
- Demonstrated ability to work independently and manage multiple projects simultaneously
- Strong relationship-building skills and the ability to collaborate effectively with diverse stakeholders
Preferred Qualifications
- SaaS and/or healthcare experience
- Prior experience in servicing physicians or other healthcare providers
- Strong analytical skills and with master knowledge of Excel (Vlookup, pivot tables, etc)
Physical Demands of Our Work EnvironmentThis position is in an office environment and uses a computer and other office equipment needed to perform duties. The noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.The employee is required to either stand or sit, talk, and hear frequently required to use repetitive keying or hand motions.The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Forcura is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, If you are unable to submit an application because of a incompatible assistive technology or disability, please contact us at careers@forcura.com. We will make every effort to respond to your request for disability assistance as soon as possible.Forcura is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.
