ApplyDescription
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education.
Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit www.CollegisEducation.com.The SIS Administrator will provide support to the functional users of our educational partners’ administrative software SIS (Anthology). Ideal candidate will represent Collegis Education, serving to assist departments in using the SIS to streamline business processes and better utilize the system. This position will interact with multiple departments in a university setting as well as Collegis internal teams to manage timelines and deliverables.
Primary Responsibilities, Essential Functions and Requirements:
- Provide functional leadership and technical expertise to support all day-to-day operations and new functionality for Anthology
- Provide excellent customer service with the ability to research, resolve and respond to partner inquiries accurately and timely
- Take primary ownership of Anthology support and escalate as necessary and where needed
- Works collaboratively with functional units to establish production schedules, resolve technology issues, and assist with report generation
- Assists functional departments to comply with regulatory requirements, rules, and procedures for client information systems
- Assists in the development of quality control and test plans / test cases
- Analyzes existing processes and procedures in the functional user departments, identifies problems and areas for improvement, and provides solutions and enhancements
- Assists with creation of appropriate workflow processes
- Updates and maintains scheduled Financial Aid jobs and processes
- Maintains current knowledge of federal & state regulatory changes, reporting requirements, and other pertinent information related to Financial Aid and Anthology
- Makes recommendations to management, as needed to maintain compliance
- Serves as liaison with other power users and maintain knowledge of application interface specifications with the related systems
- Monitors systems for updates on releases, filed cases, and documents.
- Develops and maintain effective system documentation of processes and procedures
- Develops a trusted partnership with key client resources and assist in identifying future road map items
- Drives clients’ future state business processes, taking greater advantage of Anthology by educating clients’ functional leads
- Identifies and implements third party non-Anthology solutions when necessary as it relates to Anthology or Anthology data
- Assist the primary report writer/developer in gathering requirements and ensuring business validation occurs, works with report writer/developer to bridge the data gap where needed
Requirements
- 3-5 years’ experience as an Anthology Functional Analyst
- Demonstrated experience in successfully implementing, maintaining, and supporting Anthology, Financial Aid, Student Accounts/Business Office, and Accounting
- Demonstrate high level of customer services with the ability to communicate proactively and effectively to a wide range of audiences
- Demonstrate analytical and problem-solving skills with the ability to use critical thinking to solve new problems and challenges as they arise
- Demonstrated proficiency translating business requirements into system concepts and supporting requirements documentation
Education, Certifications and Licensures:
- Bachelor’s Degree
- 5+ years of SIS Administration in lieu of degree
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
