Job Title: Business Intelligence Analyst
Location: SF Bay Area or Austin, TX and would consider applicants in Denver, Seattle, NYC, Atlanta, Chicago, or Boston, MA. All roles are remote within these hub locations.
About the Company
Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.
About the Role
We are seeking an experienced Business Intelligence Analyst to join Wheel. In this role, you'll transform complex data into actionable insights that drive organizational success. Using advanced BI tools, you'll create impactful visualizations, interactive dashboards, and reports, working closely with cross-functional stakeholders to inform critical decisions. Fundamentally, this role is about enabling the business to make better decisions using data. Your analytical skills will be crucial in uncovering trends, optimizing operations, and shaping healthcare delivery strategies.
This role offers the opportunity to tackle real-world healthcare challenges, from predicting patient needs to enhancing financial performance. This role blends hands-on data analysis with the opportunity to improve healthcare outcomes.
What You’ll Do
Conduct in-depth analysis of data, across clients, clinicians, and patients, operational efficiency, and financial performance; Identify, analyze, and interpret trends or patterns
Design and develop interactive dashboards and reports using BI tools (e.g., Looker); Create compelling analyses, reports, data visualizations, and dashboards to communicate meaningful findings both internally and externally
Develop hypotheses on how trends/insights from our data may impact clinicians, patients, and clients, and communicate potential opportunities from these insights
Work closely with clinical, operational, and finance stakeholders to understand their data needs; Translate complex business requirements into analytical solutions
Present findings and insights to diverse audiences, including executives and healthcare professionals; Provide training and support to end-users on BI tools and dashboards
Proactively address data gaps within the organization, partnering with our data engineering team to ensure we have measurable data to track operational performance
Ensure data quality and maintain data integrity across all BI systems and reports
Conduct ad-hoc analysis and create reports to address urgent business needs
Who You Are
3-5 years of experience working as an Analyst capacity in support of a data product
Bachelor's degree in Business, Economics, Computer Science, Statistics, or a related field required; Master’s Degree in a related field preferred
Strong proficiency in SQL and ability to interact directly with databases, warehouses, and other cloud data stores
Experience with business intelligence tools (e.g., Looker, Tableau, etc.)
Strong analytical skills with the ability to collect, organize, analyze, and communicate results with attention to detail and accuracy
Strong communication skills, both written and verbal, to effectively present findings and interact with both technical and business stakeholders
Ability to research and identify market trends, understand customer challenges, and present findings to internal and customer stakeholders
You’re willing to roll up your sleeves, you have a bias towards action, love of learning, and strong ability to execute
You have a curiosity when it comes to understanding the underlying patterns beneath data
Additional Core Competencies
Proficiency in Python programming for data access, manipulation, analysis, and visualization (nice to have)
Experience with AI tools that enabled Business Intelligence and data visualization
Experience working at an early stage, data heavy, healthcare startup or in a highly regulated industry like financial services
Ability to balance multiple projects and prioritize effectively in a fast-paced environment
Wheel is proud to be an EEOC.
