Company Description
Who We Are
Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven industry leader, that helps companies use and manage technology to transform business and improve outcomes. Founded in 1997, headquartered in Chicago, we've grown to be a 200+ employee firm with team members and offices spread from Southern California to North Carolina. Burwood fosters a culture that applauds both teamwork and personal growth. We’ve cultivated an incredible team of people who are dedicated to their craft and passionate about using their skills to impact the success of the company. Join our team and build a career as unique as you are.
Job Description
What You’ll Do
- Meet project management deadlines by coordinating and executing, through vendor partners, technology implementations in veterinary hospitals nationwide.
- Attend stakeholder meetings to gain a comprehensive understanding of project scope and requirements.
- Collaborate with hospital staff to identify technology needs.
- Submit accurate and timely IT hardware orders for projects, ensuring availability and proper inventory management.
- Coordinate with respected tech-stack owners to streamline project execution and deliver results efficiently.
- Provide internal escalation support to field vendors as they implement technology at sites
- Maintain effective communication with all stakeholders involved in projects, providing regular updates, and addressing any concerns.
- Manage onsite vendors as site hands, ensuring adherence to project timelines and quality standards.
- Troubleshoot any technical issues that may arise within the hospital environment, including network connectivity for modalities such as X-ray, dental, and ultrasound machines.
- Demonstrate a broad understanding of IP addressing, server building, network configurations, and basic troubleshooting within an IT environment.
- Uphold a professional and customer-centric approach, delivering white-glove service to our hospital staff.
- Act as a point of escalation for issues or risks associated with the Field Services scope of work for project sites. Contribute to post mortem project reviews and continually work towards improving efficiencies.
- Contribute to purchasing and supply chain decisions that support the delivery of technology infrastructure. May include creating and leading RFP and RFQ processes.
- Manage cross-department collaboration between key stakeholders throughout the project life cycle. Key stakeholder would include but not be limited to construction teams, client services, executives and end-users.
- Communicate as a client advocate while working with customers and end-users ensuring customer delight
Qualifications
Who You Are
- Strong experience in technology infrastructure and network design, build, and implementation.
- Able to manage multiple projects at once in a fast-paced environment
- Strong understanding of network topology
- Proficient in Excel, PowerPoint and dashboard visualization tools
- Strong written and verbal communication skills
- Able to prepare and present executive level presentations and reports
- Experience in Veterinary Services industry or Healthcare industry is big plus
- Experience in hyper growth and fast scaling environments a plus
Additional Information
The Perks
Burwood also offers some fantastic benefits:
- 401(k)
- Health, dental and vision insurance
Our commitment to Diversity & Inclusion
We are not intent on being the largest company; but rather, the best. These are the words we live by. This means we welcome all the best talent - regardless of gender, race, ethnicity, sexual orientation, disability, religion, and age. Being open to all cultural backgrounds, life experiences, thoughts and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success.
