Revenue Operations Manager
Why We Need You – The Mission & Our Vision
Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service.Veryon has more than 7,500 customers in 137 countries, we service general and business aviation, military/defense, commercial aviation, and OEM industries. Our core values drive us, in business, internally, and in our everyday lives.We’re looking for a Revenue Operations Manager to join our team at Veryon! As RevOps Manager, you'll play a pivotal role in driving revenue growth through process optimization, cross-functional alignment, data-driven decision-making, and strategic planning.
Your efforts will contribute to the overall success and profitability of the organization.
What You’ll Accomplish - Your Performance Objectives
Objective 1:
Within your first 30 days, you analyze and assess the current landscape so you can outline a comprehensive plan for streamlining processes, aligning sales, marketing, and finance teams, and driving overall revenue growth.
- Assess the current processes and systems in place and being used by the different business units.
- Meet 1:1 with internal stakeholders to formulate a strategic plan to achieve revenue targets.
- Process Optimization: Identify inefficiencies in revenue-generating processes and implement improvements to enhance operational efficiency and effectiveness.
- Cross-Functional Alignment: Foster collaboration and alignment between sales, marketing, and finance teams to ensure coordinated efforts toward revenue goals.
- Data Analysis and Reporting: Analyze sales data, customer insights, and market trends to provide actionable recommendations for revenue enhancement strategies. Prepare and present comprehensive reports to stakeholders.
Objective 2:
Within your first 3 months, you’ll successfully start the implementation of your plan, collaborating with other business units to meet objectives.
- Sales Enablement: Develop and implement sales enablement programs, including training, tools, and resources, to empower the sales team and improve their performance.
- Forecasting and Planning: Work closely with sales leadership to develop accurate revenue forecasts and strategic plans to achieve revenue targets.
- Technology Management: Oversee the implementation and management of sales and revenue-related technologies, such as CRM systems and sales automation tools, to support operational efficiency and effectiveness.
Objective 3:
Over the next 6 months, you’ll increase productivity and knowledge within the team while closely working with leadership to achieve and exceed revenue targets.
- Performance Measurement: Establish key performance indicators (KPIs) and metrics to track and measure revenue performance, providing insights for continuous improvement.
- Revenue Growth Strategies: Collaborate with senior leadership to develop and execute revenue growth strategies, including pricing optimization, market expansion, and customer segmentation.
- Customer Experience Optimization: Identify opportunities to improve the customer experience throughout the revenue cycle, from lead generation to post-sale support, to drive repeat business and customer loyalty.
Who We’re Looking For – The Personal Competencies That Matter
- Compliance and Risk Management: Ensure compliance with relevant regulations and industry 5+ years of Sales Operations or Revenue Operations experience.
- Experience in SaaS companies during periods of rapid ARR growth.
- Experience working in a sales or sales leadership position is a plus.
- Excellent Analytical skills – experience in data modeling and dashboarding. Ability to deeply interrogate and manipulate data. Confidence and curiosity to understand the implications of the results, and the ability to recommend and present solutions to senior stakeholders.
- Excellent understanding of standard business practices related to Sales Operations processes (sales cycle, sales processes, forecasting and pipeline management, renewals, reporting and analysis, and territory management). Experience working in Sales or Sales Leadership is a plus.
- Good knowledge of Salesforce CRM
Flexibility:
This position requires flexibility in working hours, including occasional evenings and/or weekends to meet business demands.
Gets Stuff Done / Accountable:
You are comfortable rolling up your sleeves and delivering on a short timeline with limited resources. You are comfortable thinking strategically, but also enjoy the process of “doing the work” yourself, and you take pride in the successes you have delivered in past roles. You own your work, start to finish, but are not afraid to ask for help if needed.
Influencing and relationship building:
You know you cannot do it yourself. You
have the communication skills and emotional intelligence to quickly establish credibility with and gain the trust and respect of everyone in the organization. You must be able to balance asking the right questions with ensuring the deliverables of peers are not impacted.
Proactive:
You have no problem planning the work, working the plan, and proactively communicating your progress along the way. You anticipate risks and issues that will arise and mostly mitigate them independently.
Kind, humble, and fun:
We want you to be a person we enjoy collaborating with, spending time with, and investing in. You may be this person if you already invest heavily in those you work with, and if you consistently receive feedback that you are a great colleague and teammate. A great sign is if people go out of their way to work with you, no matter the situation.
How We Work – The Core Values That We Live By
Fueled By Customers
: We work hard so our customers can get more uptime. A customer-centered approach is on the forefront of our minds. We’re big on transparent communication with our customers, and we celebrate their wins internally because we love the positive impact we’re making on their lives.
Win Together
: We focus on the “we” and not the “me”. Collaboration is key, we value diverse backgrounds and skill sets. Our mission is to win as a team, we think everyone plays an integral part in our success.
Make it Happen
: When we make a commitment, we get it done. We take a proactive approach, we commit, we adapt to evolving landscapes and problems, we tackle problems at every difficulty level.
Innovate to Elevate
: We set the standard in aviation by embracing and advancing cutting edge technology. We take a fail-forward approach using everything as a learning experience. We encourage creativity and experimentation within our teams. This helps us set the bar high and provide world class expertise in aviation.
