DOCUMENT PROCESSING SPECIALIST, Chennai
Why We Need You – The Mission
Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service.Veryon has more than 7,500 customers in 137 countries, we service general and business aviation, military/defense, commercial aviation, and OEM industries. Our core values drive us, in business, internally, and in our everyday lives.The Document Processing Specialist is responsible and accountable for the timely and accurate incorporation of new content (new publications and revisions to existing publications) in Veryon’s Regulatory Library and Maintenance Library content repositories. The Document Processing Specialist is expected to process incoming content in paper and electronic formats in any of the Veryon content processing categories as needed:
- PDF-based Regulatory Library integration for electronic distribution
- PDF-based Maintenance Library integration for electronic distribution
- PDF-based Maintenance Library integration for paper distribution
- Database entry Maintenance Schedule integration for electronic distribution
Additionally, the Document Processing Specialist is responsible, or may be responsible, for scheduling and assigning document processing work within the broader Content Repository group, and for coordinating the activities associated with scheduled Veryon publishing revisions. The Document Processing Specialist is qualified and capable of performing all such duties; however, the specific assignment of any of these duties is at the discretion of the Content Repository Manager
What You’ll Accomplish - Your Performance Objectives
Objective #1:
In your first
30 days you will:
- Inspect incoming content for completeness and legibility.
- Validate page counts and other data recorded in the Central Database that affect how the content will display in the library.
- Reports errors or issues to Cataloger or Acquisition Specialist as appropriate
Objective #2:
In your first
90 days you will:
- Process documents according to Veryon work procedures for the type of document and the intended media for distribution. (examples are below)
- If processing for Regulatory Library integration, specific work tasks include conversion of source into PDF format, assembling full manuals from discrete section files, making the PDF searchable using OCR, inserting bookmarks, and inserting required hyperlinks to other documents.
- If processing for Maintenance Library integration, specific work tasks include conversion of source into PDF format, assembling full manuals from discrete section files, making the PDF searchable using OCR and inserting bookmarks.
Objective #3:
In your first
6 months you will:
- Perform review of other Document Processor completed work as a quality control check. Notify the original Document Processor as appropriate for corrective actions. Make corrective actions or edits, as required.
- As assigned, schedule document processing work assignments among the Document Processor staff to achieve minimize backlogs and backlog aging.
- Work on special projects as needed.
Who We’re Looking For - The Personal Competencies That Matter
Skillset:
Advanced skills in the use of Adobe Acrobat
Strong understanding of the Production 2.0 system across all workflow & processing stepsFamiliarity with use of Microsoft SharePoint document version control and workflowsExcellent organizational skillsKnowledge of Veryon document processing standards and methodsKnowledge of ATA chapter, sub-chapter, and subject organization conceptsAptitude for attention to detail and accuracy of workFlexibility:
This position requires flexibility in working hours, including occasional evenings and/or weekends to meet business demands.
Gets Stuff Done / Accountable:
You are comfortable rolling up your sleeves and delivering on a short timeline with limited resources. You are comfortable thinking strategically, but also enjoy the process of “doing the work” yourself, and you take pride in the successes you have delivered in past roles. You own your work, start to finish, but are not afraid to ask for help if needed.
Influencing and relationship building:
You know you cannot do it yourself. You
have the communication skills and emotional intelligence to quickly establish credibility with and gain the trust and respect of everyone in the organization. You must be able to balance asking the right questions with ensuring the deliverables of peers are not impacted.
Proactive:
You have no problem planning the work, working the plan, and proactively communicating your progress along the way. You anticipate risks and issues that will arise and mostly mitigate them independently.
Kind, humble, and fun:
We want you to be a person we enjoy collaborating with, spending time with, and investing in. You may be this person if you already invest heavily in those you work with, and if you consistently receive feedback that you are a great colleague and teammate. A great sign is if people go out of their way to work with you, no matter the situation.
How we work – The Core Values that Define Our Culture
Fueled By Customers:
We work hard so our customers can get more uptime. A customer-centered approach is on the forefront of our minds. We’re big on transparent communication with our customers, and we celebrate their wins internally because we love the positive impact we’re making on their lives.
Win Together:
We focus on the “we” and not the “me”. Collaboration is key, we value diverse backgrounds and skill sets. Our mission is to win as a team, we think everyone plays an integral part in our success.
Make it Happen:
When we make a commitment, we get it done. We take a proactive approach, we commit, we adapt to evolving landscapes and problems, we tackle problems at every difficulty level.
Innovate to Elevate:
We set the standard in aviation by embracing and advancing cutting edge technology. We take a fail-forward approach using everything as a learning experience. We encourage creativity and experimentation within our teams. This helps us set the bar high and provide world class expertise in aviation.
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