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Customer Service & Operations Specialist

AccountantsWorldTallahassee, Florida, United StatesOnsite
This job is no longer open

Are you an organized, detail-oriented professional with a passion for operational efficiency and customer service? We're looking for a Printing & Shipping Operations Associate to join our CAVU payroll team. In this essential role, you'll ensure the smooth and accurate delivery of payroll documents to our clients, playing a key part in our company’s continued success.

What will you be doing?


  • Oversee Printing and Shipping Operations: Manage the end-to-end process of printing, packaging, and shipping payroll documents, ensuring everything runs on schedule and with precision.
  • Drive Process Improvement: Continuously evaluate and enhance our printing and shipping workflows to boost efficiency, reduce costs, and elevate overall performance.
  • Maintain Quality Control: Implement rigorous quality checks to guarantee the accuracy of printed materials and ensure compliance with regulatory standards and company policies.
  • Manage Inventory: Keep a close eye on inventory levels of printing supplies, packaging materials, and shipping resources, ensuring we’re always well-stocked.
  • Coordinate with Vendors: Work with external printing and shipping vendors to ensure timely service and delivery.
  • Deliver Outstanding Customer Service: Collaborate with our customer service team to address any client inquiries or issues related to printing and shipping, ensuring a top-notch client experience.
  • Ensure Compliance and Security: Uphold data protection regulations and implement security measures to protect sensitive information throughout the printing and shipping process.

What are we looking for?


We’re seeking candidates who bring:

  • Proven Experience: A strong background in managing printing and shipping operations, ideally in payroll, financial services, or a related industry.
  • Technical Proficiency: Familiarity with printing and shipping software, systems, and equipment.
  • Compliance Knowledge: An understanding of data protection regulations and experience in implementing security protocols.

Key Qualities:

  • Organizational Excellence: Exceptional organizational and time management skills, with a sharp attention to detail.
  • Problem-Solving Skills: The ability to think on your feet and make sound decisions under pressure.
  • Communication Savvy: Strong interpersonal skills, with the ability to work effectively with both internal teams and external vendors.
  • Customer-Centric Approach: A dedication to delivering exceptional service and ensuring client satisfaction.

Why Apply?


Here’s why you should consider applying:

  • Growth Opportunities: Be part of a growing company where your contributions truly make a difference.
  • Collaborative Environment: Work with a supportive team that values innovation and continuous improvement.
  • Impactful Role: Play a key role in delivering essential services to our clients, ensuring their success.

Please Note:

Due to high interest in this role, we may close applications early. Don’t miss out—apply today!
This job is no longer open

Life at AccountantsWorld

For over 15 years, AccountantsWorld has been committed to using cloud technology to create new opportunities for accountants like you - opportunities that help you better serve your clients and grow your practice. We created the first cloud-based professional payroll solution, Payroll Relief, to help accountants easily offer highly profitable payroll services to their clients. Then we created Accounting Power, the first cloud-based professional accounting system to put you, the accountant, back in control of client accounting, and allow you to offer full client accounting services (CAS). We now offer a fully integrated suite of highly acclaimed solutions for professional accounting, bookkeeping, payroll, document management, client portals and more. And unlike other service providers, AccountantsWorld has made an unwavering commitment to accountants. We never compete with you, or sell our products or services directly to your clients. To learn how our cloud-based accounting and payroll solutions can transform your practice, call 1-888-999-1366 for a free 30 minute consultation (make sure you mention you saw it on LinkedIn). And be sure to sign up for our Daily Newsletter at accountantsworld.com.
Thrive Here & What We Value1. Passion for Client Interaction2. Attention to Detail3. Exceptional Service Delivery4. Positive Attitude5. Strong Problem Solving Skills and Independent Analysis6. Collaborative Team Culture7. Continuous Learning and Professional Development8. Creativity and Innovation in the Workplace9. Focus on Customer Service10. Work-Life Balance and Flexible Working Arrangements
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