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CloudOps Infrastructure Engineer M/F

EASYVISTAMontreal, Quebec, Canada | Quebec, Quebec, CanadaRemote, Onsite
This job is no longer open

Company Description


Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification.Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy?As a leader in the ITSM market, EasyVista has recently acquired 3 technology companies dedicated to ITOM, which strengthens and completes our software offering.Our objective is to develop globally and double our turnover over the next five years.To achieve this, we are investing in our people. People are at the heart of our business ethos, enabling our employees to develop within expert/multidisciplinary teams.If you are looking for challenges and a collaborative culture, then join us!

Job Description


As a member of the EasyVista CloudOps team, you are a key player in the success of our SaaS / On Premise customers.We don't just support our customers, your day-to-day work will ensure the reliability, quality and security of our services and products and contribute to the fulfilment of our services and products, with the single aim of contributing to the success of our commitments.  In a few points, your position can be summarized as follows:

  • Ensuring the operational readiness of the IT infrastructures hosting the distributed distributed application solution (monitoring, incident management, systems administration)
  • Ensuring the availability of our platforms and supporting platform scalability (servers, applications and databases)
  • Work in close collaboration with the development teams to develop and maintain systems
  • Participate in the continuous evolution and optimization of the infrastructure
  • Define and implement platform security policies
  • Participate in post-mortems on production incidents in the analysis and resolution phases of improvement action plans
  • Develop knowledge bases to empower and improve the efficiency of our level level 1 and 2 teams (troubleshooting, procedures, architecture documentation, etc.)
  • Work in Agile mode, putting the user at the center of your concerns
  • Participate in 24/7 on-call duty in rotation with others CloudOps team members

Qualifications


  • Advanced system & network administration: Linux (Ubuntu) and ecosystem, firewall, VPN...
  • Machine and application-level virtualization (containerization): VMWare, Docker, AWS EKS
  • HA Design & Architecture: Load balancing & Failover, VPN, QoS / Anti DDoS (Firewall Stormshield, OpenVPN, HAproxy, Apache QoS, PfSense...)
  • MCO of SaaS web & bigdata architecture: RabbitMQ, Storm, Flink, Cassandra, Elasticsearch,Apache / PHP / mysql, SQL Server, Solr, ...
  • Culture of teamwork and information sharing with the various players (technical teammanagement and customer)
  • Proactivity, sense of responsibility and autonomy
  • English and French Advanced level 

Degree :


  • Maîtrise (Quebec) / Master's degree (Canada out of Quebec)

Additional Information


Recruitment process :


  • 1st interview with our Talent Acquisition Manager
  • 2nd interview with the Front et Back Office Manager
  • 3rd interview with the CloudOps Director
  • Assesment test if your profile is short-listed
  • References

 What do we offer ?


🎯 Hybrid remote working (2 or 3 days in remote)🎯 Multiple medical, dental and vision plans🎯 Voluntary non-standard benefits including🎯 Pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, home & auto-group insurance, and hospital indemnity.🎯Registered Retirement Savings Plan (RRSP)

This job is no longer open

Life at EASYVISTA

EasyVista simplifies IT Service Management by making it easy to deliver and easy to use for today's enterprise. EasyVista's service management platform was created to help companies automate and personalize service delivery to improve IT efficiency and increase staff productivity. Today, EasyVista helps 1,200+ enterprises around the world radically improve service user experience, dramatically simplify and accelerate service creation, and reduce the total cost of IT service delivery. EasyVista serves companies across a variety of industries, including financial services, healthcare, higher education, technology, public sector, retail, manufacturing and more. Headquartered in New York and Paris, EasyVista is a rapidly growing global company backed by leading venture capitalists, and traded as ALEZV:EN. For more information, visit www.easyvista.com, and follow us at @EasyVista. www.easyvista.com
Thrive Here & What We Value1. Emphasis on employee well-being2. Investment in employees for global growth3. Humancentered approach to business ethics4. Collaborative culture5. Hybrid work mode (2 days télétravail par semaine)6. Great Place To Work® certification7. Multiple voluntary non-standard benefits8. Registered Retirement Savings Plan (RRSP)
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