Curated is on a mission to help people find exactly what they’re looking for
Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.
Curated is the home of America’s biggest community of Real Experts
Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.
Making high-stakes purchases easier is only the beginning
Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews. Location: Columbus, OHPosition Type: Part Time, Academic Year / Sept - MayAs a Third Party Logistics (3PL) Performance Associate, you will play a critical role in driving efficient and reliable inbound and outbound operations within our primary 3PL warehouse.
You will be responsible for managing, monitoring, and improving various aspects of warehouse performance to ensure that orders are picked, packed, and shipped accurately and on-time. In addition you’ll play a key role in ensuring that inbound inventory is reconciled and received quickly and accurately. This is a high impact role that will have a direct impact on customer experience.
Key Responsibilities:
- Daily management of 3PL partner performance against established KPI’s and agreed upon SLA’s (ship speed, on time shipping, etc.)
- Regularly interface with the warehouse teams to ensure customer orders are shipped quickly, accurately and delivered on time
- Support the goods receiving process to ensure timely availability of goods on-site
- Collaborate with Curated teams to address deficiencies in brand compliance (e.g. advanced ship notices, carton/item labeling, shipment accuracy, etc.)
- Monitor inventory control processes to minimize stockouts and shrinkage while optimizing warehouse space utilization. Participate in inventory audits
- Perform quality audits to reduce outbound order exceptions (e.g. wrong product shipped to customer)
- Build and maintain a strong relationship with the warehouse team, ensuring open communication and collaboration to resolve issues and improve performance.
Qualifications:
- Currently pursuing a bachelor's or advanced degree in supply chain management, logistics, business, or a related field.
- Strong analytical and problem-solving skills with proficiency in data analysis tools.
- Excellent communication and interpersonal skills to manage relationships with 3PL partners and internal stakeholders.
Location & working hours:
- Ability to travel to Columbus, OH warehouse site 3 days per week.
- 20-30 hours per week.
While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!
About Curated
Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere. Curated is an equal opportunity employer.
We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.
