Curated is on a mission to help people find exactly what they’re looking for
Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.
Curated is the home of America’s biggest community of Real Experts
Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.
Making high-stakes purchases easier is only the beginning
Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews. We are seeking a dynamic and experienced Senior Project Manager & Chief of Staff to serve as the strategic right-hand to our CEO. This hybrid role requires a blend of project management expertise and operational oversight to ensure the seamless execution of business initiatives across various departments, including marketing, revenue, partner operations, inventory, supply chain, merchandising, and customer support.
The ideal candidate will be a proactive leader, capable of driving cross-functional collaboration, prioritizing business-critical projects, and acting as a trusted advisor to the executive team.
Key Responsibilities:
Strategic Project Management:
- Serve as the primary point of contact for the CEO in managing and prioritizing the company’s key business initiatives.
- Oversee the planning, execution, and tracking of projects across multiple departments, ensuring alignment with the company’s strategic goals.
- Lead the development and implementation of project management frameworks, ensuring consistency and efficiency in project delivery.
- Manage the Jira board and other project management tools, ensuring that all tasks are prioritized, assigned, and completed on time.
- Conduct regular project reviews, providing status updates and actionable insights to the executive team.
Chief of Staff Functions:
- Act as a trusted advisor to the CEO, offering strategic input and operational support in decision-making processes.
- Facilitate communication between the CEO and department heads, ensuring that all initiatives are aligned with company objectives.
- Coordinate and manage executive-level meetings, including setting agendas, preparing briefing materials, and following up on action items.
- Support the CEO in managing the day-to-day operations of the business, including overseeing special projects and initiatives.
Operational Excellence:
- Monitor the release schedule for new projects, proactively identifying and addressing potential delays or risks.
- Implement and maintain a robust feedback loop to track and improve the performance of business initiatives.
- Conduct quality assurance testing on new features and processes to ensure they meet company standards.
Cross-Functional Leadership:
- Collaborate with department heads to ensure that all projects are aligned with the company’s strategic goals and executed efficiently.
- Lead the development and execution of company-wide initiatives that drive growth, innovation, and operational efficiency.
Qualifications:
- Bachelor’s degree in Business, Project Management, or a related field; MBA or advanced degree preferred.
- 5+ years of experience in project management or a similar role, with a track record of successfully managing complex, cross-functional projects.
- Expertise in project management tools such as Jira, Trello, or similar platforms.
- Excellent communication, leadership, and organizational skills, with the ability to influence and drive change.
- Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Proactive, resourceful, and able to work independently with minimal supervision.
Preferred Qualifications:
- Experience in the e-commerce or technology industry.
- Demonstrated ability to work effectively with C-level executives and senior leadership.
Why Join Us:
- Opportunity to work closely with the CEO and make a significant impact on the company’s growth and success.
- Professional growth and development opportunities, with the potential to take on more strategic responsibilities over time.
- Competitive salary and benefits package.
- Collaborative, inclusive, and fast-paced work environment.
While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!
About Curated
Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere. Curated is an equal opportunity employer.
We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.
