Summary:
The Inside Sales Representative is a motivated, results-driven and dynamic sales professional who can drive sales and make internal decisions without hands on supervision. The ISR sells products to existing customers and prospective customers, while also providing support to field sales representatives. The main duties include hunting for new sales opportunities utilizing tactics such as cold-calling and e-mailing prospects from conferences and additional references. The ISR will be skilled in presenting the Company’s products and discussing terms and conditions.
Additionally, the ISR will coordinate the shipment of samples and literature, while also providing product demonstrations via Microsoft TEAMS.The position will support internal and external Sales, Marketing and Customer Service functions, including distribution partners and independent sales reps. The ISR has a strong work ethic and an ability to think outside the box leading to double digit year-over-year sales growth. The position will report to the Director of National Sales.
Key Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Effectively collaborate with the outside sales representatives and sales leadership to grow the current customer base with additional products/services through referrals and introductions
- Conduct internet searches, compiling databases of prospective customers and health care facilities with key contacts for prospecting activities
- Present value proposition and close sales utilizing Salesforce CRM system and other technological programs such as phone and internet applications
- Tracks and identifies market competition pricing, services, and new product introductions including revisions or changes in packaging
- Customer interface on existing accounts
- Proactive selling on existing accounts, including presenting additional/new products
- Maintaining regular contact with prospective and existing customers to keep them informed of new pricing structures, changes in product offering and service, credit account requirements and addressing questions relating to quotes, products, or services
- Strive to analyze and fulfill the client's needs
- Contact a minimum of 30 customers or prospects each day via telephone or email communication
- Promote awareness to prospective customers through telephone calls, mailing samples and brochures and email-campaigns through CRM and automated marketing tools
- Other duties as needed and requested by Director of National Sales
Qualifications, Education and/or Experience Required:
- Bachelor's or Associate Degree required in Technical, Business, Marketing, Education, Business/Administration, Science, General Education, Communications
- Experience in Inside sales and client account management a must
- Customer support experience a plus
- Verified track record of achieving/exceeding quota
- Computer literacy (MS Office) and experience in CRM platforms
- Critical thinking, writing, speaking, compelling presentation and social skills
Language Skills:
- English required, bilingual (Spanish) a plus.
- Reasonable accommodation can be made, up to and including translation services.
Work Environment:
- Temperature-controlled office.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Employees holding this position will be required to perform any other job-related duties as requested by Management.
AAP/EEO Statement
- CHEMENCE® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
50000.00 To 60000.00 (USD) Annually
Life at Chemence
Chemence is a leading European manufacturer of high performance adhesives and sealants comprising instant adhesives (superglues), engineering anaerobics, threadlockers, retainers, gasket makers, gas pipe sealants, window and building plastics adhesives, non-staining activators and UV curing products. We supply globally to the retail, automotive, transportation, gas distribution, construction, medical and electronics. We also specialise in the production of flexographic plates, ink-jet film production systems. Chemence is the owner of several established brand names:- Mitre Mate: The original 2 part mitre bonding kit Kwik-Fix: A range of Value retail packaged adhesives designed for smaller retail outlets Setfast: A large and varied range of eye catching retail packaged consumer products Plastic Mate: high quality adhesives aimed at the professional user. The newest addition to our brands... Krylex: A range of high quality, high performance adhesives and sealants designed for industry Visit the dedicated website at http://www.krylex.com Industrial Adhesives & Sealants, Instant Adhesives (Cyanoacrylate/Superglue), Primers & Activators, UV Curing Resins, Anaerobic Gasket Makers & Pipe Sealants, Anaerobic Retainers & Threadlockers, Nail Glue & Resin, UV Soak-Off Nail Polish, UV Curing Nail Gel
Thrive Here & What We Value1. Provides equal employment opportunities to all employees and applicants for employment2. Prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws3. Emphasis on maintaining a clean work environment4. Positive attitude towards work environment encouraged5. Reasonable accommodations made for individuals with disabilities6. Nontemperature-controlled warehouse and production floor environment7. Supports diversity and inclusion in the workplace
