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Tax Analyst

Five9Manila, PhilippinesHybrid, Onsite

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is seeking a Sales Tax/Indirect Tax Analyst located in the Philippines to support the U.S. Tax Team.  Tax experience is a plus, but not mandatory for this role.

Job Responsibilities:


  • Under supervision of U.S tax team, review Sales and Telecom tax returns prepared by external service provider.
  • Assist in reconciling the filed returns to the General Ledger.
  • Responsible for Tax Exemption Certificate maintenance process relating to exempt/reseller customers.
  • Research and resolve state and local notices related to Sales Tax/Indirect tax filings.
  • Assist with sales tax audits.
  • Support U.S. Tax Team with preparation of internally prepared tax returns.
  • Other ad hoc tax-related tasks as needed.

Qualifications:


  • Bachelor’s Degree in Accounting, Finance, or related field.
  • 2-3 years relevant experience.
  • Strong analytical skills.
  • Intermediate knowledge of Microsoft Excel and Word.
  • Willingness to learn about Five9’s business and products, and application of sales or telecom taxes to such.
  • Ability to work effectively while remote, with limited supervision.
  • General understanding of accounting principles, including general ledgers, trial balances and journal entries.

Desirable Skills:


  • Tax experience, local or foreign, a plus.
  • Experience with NetSuite and/or Avalara.

Company Benefits


  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan
  • Life Insurance
  • While on work from home setup: Internet and meal allowance are provided
  • Employee Assistance Program for mental and social well-being
  • Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Select one: #LI-Remote, #LI-JM2Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Life at Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
Thrive Here & What We Value1. Teamfirst culture2. Inclusive environment3. Empowering employees' authenticity4. Celebrating diversity5. Living values daily for team-first culture, innovation, growth, and enjoyment6. Embracing diverse backgrounds, perspectives, skills7. Providing benefits (Five9 SharesBonus Scheme, 10% Flexi Benefit, Meal Allowance, Medical Insurance, Life Insurance, Annual Leave + Public Holidays)8. Celebrating diversity and fostering an inclusive environment9. Embracing change and accepting new responsibilities10. Active commitment to diversity, equity, and inclusion
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